Computer getting stuck on Welcome Screen (xp)

Hi

I dont think this is a virus as everything on my hijack this reading is as it should, and Norton cant find anything but my computer gets stuck on the welcome screen of XP, when I restart and it does the scan disk sort of thing, file checker, if the computer runs through that it works fine, any thoughts

Thanks
Leo

 

This might give you some help. Sorry it took so long to reply. You might check my other post at this link.
http://www.wilderssecurity.com/showthread.php?t=16540

Microsoft Knowledge Base Article - 294427
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Windows XP Stops Responding at the Welcome Screen
View products that this article applies to.
This article was previously published under Q294427
SYMPTOMS
When you restart Windows XP and the Welcome screen is displayed, your computer may stop responding: neither the keyboard nor the mouse work. When you restart your computer again using the F8 key, you may receive the following error message:
System restart has been paused:

Continue with system restart.
Delete restoration data and proceed to system boot menu.
CAUSE
This problem can occur when your computer enters into the Hibernate mode and accesses a corrupted memory snapshot.
RESOLUTION
To resolve this problem, select the Delete restoration data and proceed to system boot menu option which enables the computer to perform a normal restart, instead of performing the restoration process while the computer is in Hibernate mode.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
The Hibernate mode is a Power Management mode which can store the state of your computer in its primary mass storage device. The Hibernate mode is useful when you leave your computer in Standby mode for an extended period of time.
The information in this article applies to:

* Microsoft Windows XP Home Edition
* Microsoft Windows XP Professiona



- removed unnecessary attachment.