Compaq Laptop and TI-8

Thanks in advance for any help

Ok, Compaq Presaio 1720CA
(p3-1g, 512 ram)

Boot from TI 8 CD
all looks good
menu is up
click on make image
next screen comes up
click on next
and the laptop re boots

Marc

 

Hello marc-zz,

Thank you for choosing Acronis True Image (http://www.acronis.com/products/trueimage/).

Please accept our apologies for your inconvenience.

First of all, please make sure you use the latest build, which is available on our web site at http://www.acronis.com/support/updates/. To get access to updates you must register your software first at http://www.acronis.com/registration/. Please remember to disable any download managers, internet download/connection boosters, etc. before the download.

Please creat a new bootable CD and try to use it. If the problem remains please try the following workaround:

Please try the following workaround:

Please boot from the Acronis True Image rescue disc and press F11 key when the "Starting Acronis Loader..." message appears. After you get the "Linux Kernel Settings" prompt, please add the "acpi=off noapic" parameter to the kernel command line being the last one (do not remove the word "quiet") and click on the OK button.

If it doesn't help please do the following:

Could you please boot from the Acronis True Image rescue disc and press F11 key when the "Starting Acronis Loader..." message appears? After you get the "Linux Kernel Settings" prompt, please remove the "quiet" word, click on the "OK" button and wait for # prompt to appear. Please insert a diskette into a floppy disk drive and issue the following commands:

mkdir mntdir
mount /devfs/floppy/0 mntdir
sysinfo > mntdir/sysinfo.txt
umount mntdir

Send the sysinfo.txt file from the diskette to support@acronis.com and describe the problem briefly.

Thank you.

--
Best regards,
Andrew Berezovsky

Acronis, Inc.
395 Oyster Point Blvd., Suite 213
South San Francisco, CA 94080 USA
http://www.acronis.com/

Acronis support department
e-mail: support@acronis.com

Acronis... compute with confidence