Can't use Run if OE and/or IE open

Hello,

I have used Ad-Aware and Spybot using the setting suggested here, but am still having problems with my puter. I tried SpyHunter and it found numerous things in the Registry, but wouldn't remove them unless I paid for the program. Am also a bit leery of it since it might make things worse. Bottom line is that I have lots of problems with my DSL connection (which is set up properly) and I used to be able to go to Run and do the IP config /release and /renew. Now when I go to Run, it will only work after booting and NOT opening either IE or OE. Once I open either of those Run in inop. I can play games, use Word or Excel and I don't have that problem. Here is my HiJackThis log so you can see if there are any other problems.

I also have SpyWAre Guard and Blaster, though only after these problems occured.

StartupList report, 4/19/2004, 17:57:50
StartupList version: 1.52
Started from : C:\Program Files\HijackThis!\HijackThis.EXE
Detected: Windows XP SP1 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Enigma Software Group\SpyHunter\MemScanner.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\Program Files\Dumbos Do Format\ddfbeta4-2-0.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\SysDate.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickDesk.exe
C:\Program Files\World Time\worldtime.exe
C:\Palm\AlarmApp.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\PROGRA~1\NORTON~1\navw32.exe
C:\Program Files\HijackThis!\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\Documents and Settings\Owner\Start Menu\Programs\Startup]
HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
Billminder.lnk = C:\Program Files\Quicken\billmind.exe
SysDate.exe
QuickDesk.exe
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
World Time.lnk = ?
Alarm Manager.LNK = C:\Palm\AlarmApp.exe
Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
Advanced Tools Check = C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
NvCplDaemon = RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
nwiz = nwiz.exe /install
Logitech Utility = Logi_MwX.Exe
RoxioEngineUtility = "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
RoxioDragToDisc = "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
RoxioAudioCentral = "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
Ad-watch = "C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe"
DIGStream = C:\Program Files\DIGStream\digstream.exe
MMTray = C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
EPSON Stylus CX3200 = C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX3200" /O6 "USB001" /M "Stylus CX3200"
FullAudio = C:\PROGRA~1\MUSICNOW\WMPImporter.exe
SpyHunter = C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe
MemScanner = C:\Program Files\Enigma Software Group\SpyHunter\MemScanner.exe

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

LDM = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
dumbos do format = C:\Program Files\Dumbos Do Format\ddfbeta4-2-0.exe

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\System32\logon.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\Program Files\IE URL Spoofing Patch\IEWorkaround3.dll - {08442457-929D-4522-AE24-9D3E4664A0C1}
SpywareGuard Download Protection - C:\Program Files\SpywareGuard\dlprotect.dll - {4A368E80-174F-4872-96B5-0B27DDD11DB2}
(no name) - c:\program files\google\googletoolbar1.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}
(no name) - C:\Program Files\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}

--------------------------------------------------

Enumerating Task Scheduler jobs:

Tune-up Application Start.job
Symantec NetDetect.job
Norton AntiVirus - Scan my computer.job
Norton AntiVirus - Scan my computer - Owner.job

--------------------------------------------------

Enumerating Download Program Files:

[YExplorer1_8US.CAB]
CODEBASE = http://photos.groups.yahoo.com/ocx/us/yexplorer1_8us.cab
OSD = C:\WINDOWS\Downloaded Program Files\YExplorer1_8US.CAB.osd

[FASetupStart Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\FASETU~1.OCX
CODEBASE = http://a856.ff.fullaudio.com.edgesu...re.fullaudio.com/fullaudio/3.0.0.40/setup.cab

[Symantec AntiVirus scanner]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\avsniff.dll
CODEBASE = http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab

[YInstStarter Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\yinsthelper.dll
CODEBASE = http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab

[Office Update Installation Engine]
InProcServer32 = C:\WINDOWS\opuc.dll
CODEBASE = http://office.microsoft.com/officeupdate/content/opuc.cab

[Symantec RuFSI Utility Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\rufsi.dll
CODEBASE = http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab

[HouseCall Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\xscan53.ocx
CODEBASE = http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab

[YbUploadFavsCtl Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\YbConvFav030408.dll
CODEBASE = http://download.yahoo.com/dl/bookmarks/ybconvfav030408.cab

[ActiveScan Installer Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\asinst.dll
CODEBASE = http://www.pandasoftware.com/activescan/as5/asinst.cab

[Update Class]
InProcServer32 = C:\WINDOWS\System32\iuctl.dll
CODEBASE = http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38094.0846527778

[HeartbeatCtl Class]
InProcServer32 = C:\WINDOWS\DOWNLO~1\hrtbeat.ocx
CODEBASE = http://fdl.msn.com/zone/datafiles/heartbeat.cab

[ActiveDataInfo Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\SymAData.dll
CODEBASE = https://www-secure.symantec.com/techsupp/activedata/SymAData.dll

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\System32\macromed\flash\swflash.ocx
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

[ActiveDataObj Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\ActiveData.dll
CODEBASE = https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab

--------------------------------------------------

Enumerating Windows NT logon/logoff scripts:
*No scripts set to run*

Windows NT checkdisk command:
BootExecute = autocheck autochk *

Windows NT 'Wininit.ini':
PendingFileRenameOperations: c:\documents and settings\Owner\cookies\ownercap@revenue[2].txt


--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll

--------------------------------------------------
End of report, 10,184 bytes
Report generated in 2.093 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

________________________________________________________________


Logfile of HijackThis v1.97.7
Scan saved at 17:46:08, on 4/19/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Enigma Software Group\SpyHunter\MemScanner.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\Program Files\Dumbos Do Format\ddfbeta4-2-0.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\SysDate.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickDesk.exe
C:\Program Files\World Time\worldtime.exe
C:\Palm\AlarmApp.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\PROGRA~1\NORTON~1\navw32.exe
C:\Program Files\HijackThis!\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://v4.windowsupdate.microsoft.com/en/default.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {08442457-929D-4522-AE24-9D3E4664A0C1} - C:\Program Files\IE URL Spoofing Patch\IEWorkaround3.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Ad-watch] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe"
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [EPSON Stylus CX3200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX3200" /O6 "USB001" /M "Stylus CX3200"
O4 - HKLM\..\Run: [FullAudio] C:\PROGRA~1\MUSICNOW\WMPImporter.exe
O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe
O4 - HKLM\..\Run: [MemScanner] C:\Program Files\Enigma Software Group\SpyHunter\MemScanner.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [dumbos do format] C:\Program Files\Dumbos Do Format\ddfbeta4-2-0.exe
O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: SysDate.exe
O4 - Global Startup: QuickDesk.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: World Time.lnk = ?
O4 - Global Startup: Alarm Manager.LNK = C:\Palm\AlarmApp.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: YExplorer1_8US.CAB - http://photos.groups.yahoo.com/ocx/us/yexplorer1_8us.cab
O16 - DPF: {2B4F4FA8-814A-11D7-B31B-0002A500B281} (FASetupStart Control) - http://a856.ff.fullaudio.com.edgesu...re.fullaudio.com/fullaudio/3.0.0.40/setup.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {924C1588-90C3-4910-B6CA-D57A1C0418FE} (YbUploadFavsCtl Class) - http://download.yahoo.com/dl/bookmarks/ybconvfav030408.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38094.0846527778
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab

Please help! Thank you . . .

 

dvk01,

kapersky seems to be down at the moment, but I've used those two utilities for years and never had a problem. I got a virus back in February and removed it, but wonder if my Registry got screwed up. A friend said that I might need to format /mbr. Does that seem necessary to you?

Thank you.

 

Hi XenaWarrior,

Could you try this:
download BHODemon from http://www.definitivesolutions.com/bhodemon.htm and use it to temporarily disable:
C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
C:\Program Files\IE URL Spoofing Patch\IEWorkaround3.dll
C:\Program Files\SpywareGuard\dlprotect.dll
c:\program files\google\googletoolbar1.dll
C:\Program Files\Norton AntiVirus\NavShExt.dll

If that helps release them one by one until the problem comes back.
I suspect there may be a conflict between the BHO's or a corrupted one.
If I am right this would be the way to find out.

Do not buy SpyHunter, because it is wellknown for its false positives. It would be a shame to buy a program based on that.

Regards,

Pieter

 

Pieter,

Thanks for warning me about SpyHunter. I ran it and it picked up things that I didn't think were bad, so I deleted it. It's good to know I did the right thing!

Anyway, I downloaded the BHODemon and blocked those items. It doesn't seem to have helped and maybe made it worse as I could not use Run after rebooting (and without ANY programs open). I remain mystified. Not sure if you need both, but here are my HijackThis! logs:

StartupList report, 4/21/2004, 23:53:27
StartupList version: 1.52
Started from : C:\Program Files\HijackThis!\HijackThis.EXE
Detected: Windows XP SP1 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\Dumbos Do Format\ddfbeta4-2-0.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\SysDate.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickDesk.exe
C:\Program Files\World Time\worldtime.exe
C:\Palm\AlarmApp.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\BHODemon\BHODemon.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis!\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\NOTEPAD.EXE

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\Documents and Settings\Owner\Start Menu\Programs\Startup]
HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
BHODemon.lnk = C:\Program Files\BHODemon\BHODemon.exe

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
Billminder.lnk = C:\Program Files\Quicken\billmind.exe
SysDate.exe
QuickDesk.exe
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
World Time.lnk = ?
Alarm Manager.LNK = C:\Palm\AlarmApp.exe
Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
Advanced Tools Check = C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
NvCplDaemon = RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
nwiz = nwiz.exe /install
Logitech Utility = Logi_MwX.Exe
RoxioEngineUtility = "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
RoxioDragToDisc = "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
RoxioAudioCentral = "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
Ad-watch = "C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe"
DIGStream = C:\Program Files\DIGStream\digstream.exe
MMTray = C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
EPSON Stylus CX3200 = C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX3200" /O6 "USB001" /M "Stylus CX3200"
FullAudio = C:\PROGRA~1\MUSICNOW\WMPImporter.exe
DVDUpgrade = DVDUpgrd.exe /async
NvMediaCenter = RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

LDM = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
dumbos do format = C:\Program Files\Dumbos Do Format\ddfbeta4-2-0.exe
NvMediaCenter = RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\System32\logon.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx (disabled by BHODemon) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\Program Files\IE URL Spoofing Patch\IEWorkaround3.dll (disabled by BHODemon) - {08442457-929D-4522-AE24-9D3E4664A0C1}
SpywareGuard Download Protection - C:\Program Files\SpywareGuard\dlprotect.dll (disabled by BHODemon) - {4A368E80-174F-4872-96B5-0B27DDD11DB2}
(no name) - c:\program files\google\googletoolbar1.dll (disabled by BHODemon) - {AA58ED58-01DD-4d91-8333-CF10577473F7}
(no name) - C:\Program Files\Norton AntiVirus\NavShExt.dll (disabled by BHODemon) - {BDF3E430-B101-42AD-A544-FADC6B084872}

--------------------------------------------------

Enumerating Task Scheduler jobs:

Tune-up Application Start.job
Symantec NetDetect.job
Norton AntiVirus - Scan my computer.job
Norton AntiVirus - Scan my computer - Owner.job

--------------------------------------------------

Enumerating Download Program Files:

[YExplorer1_8US.CAB]
CODEBASE = http://photos.groups.yahoo.com/ocx/us/yexplorer1_8us.cab
OSD = C:\WINDOWS\Downloaded Program Files\YExplorer1_8US.CAB.osd

[FASetupStart Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\FASETU~1.OCX
CODEBASE = http://a856.ff.fullaudio.com.edgesu...re.fullaudio.com/fullaudio/3.0.0.40/setup.cab

[Symantec AntiVirus scanner]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\avsniff.dll
CODEBASE = http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab

[YInstStarter Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\yinsthelper.dll
CODEBASE = http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab

[Office Update Installation Engine]
InProcServer32 = C:\WINDOWS\opuc.dll
CODEBASE = http://office.microsoft.com/officeupdate/content/opuc.cab

[Symantec RuFSI Utility Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\rufsi.dll
CODEBASE = http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab

[HouseCall Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\xscan53.ocx
CODEBASE = http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab

[YbUploadFavsCtl Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\YbConvFav030408.dll
CODEBASE = http://download.yahoo.com/dl/bookmarks/ybconvfav030408.cab

[ActiveScan Installer Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\asinst.dll
CODEBASE = http://www.pandasoftware.com/activescan/as5/asinst.cab

[Update Class]
InProcServer32 = C:\WINDOWS\System32\iuctl.dll
CODEBASE = http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38097.825

[HeartbeatCtl Class]
InProcServer32 = C:\WINDOWS\DOWNLO~1\hrtbeat.ocx
CODEBASE = http://fdl.msn.com/zone/datafiles/heartbeat.cab

[ActiveDataInfo Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\SymAData.dll
CODEBASE = https://www-secure.symantec.com/techsupp/activedata/SymAData.dll

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\System32\macromed\flash\swflash.ocx
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

[ActiveDataObj Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\ActiveData.dll
CODEBASE = https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab

--------------------------------------------------

Enumerating Windows NT logon/logoff scripts:
*No scripts set to run*

Windows NT checkdisk command:
BootExecute = autocheck autochk *

Windows NT 'Wininit.ini':
PendingFileRenameOperations: c:\documents and settings\Owner\cookies\Owner@realmedia[2].txt


--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll

--------------------------------------------------
End of report, 10,447 bytes
Report generated in 0.211 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

_______________________________________________________


Logfile of HijackThis v1.97.7
Scan saved at 23:53:18, on 4/21/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\Dumbos Do Format\ddfbeta4-2-0.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\SysDate.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickDesk.exe
C:\Program Files\World Time\worldtime.exe
C:\Palm\AlarmApp.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\BHODemon\BHODemon.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis!\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://v4.windowsupdate.microsoft.com/en/default.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx (disabled by BHODemon)
O2 - BHO: (no name) - {08442457-929D-4522-AE24-9D3E4664A0C1} - C:\Program Files\IE URL Spoofing Patch\IEWorkaround3.dll (disabled by BHODemon)
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll (disabled by BHODemon)
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll (disabled by BHODemon)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll (disabled by BHODemon)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Ad-watch] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe"
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [EPSON Stylus CX3200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX3200" /O6 "USB001" /M "Stylus CX3200"
O4 - HKLM\..\Run: [FullAudio] C:\PROGRA~1\MUSICNOW\WMPImporter.exe
O4 - HKLM\..\Run: [DVDUpgrade] DVDUpgrd.exe /async
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [dumbos do format] C:\Program Files\Dumbos Do Format\ddfbeta4-2-0.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Startup: BHODemon.lnk = C:\Program Files\BHODemon\BHODemon.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: SysDate.exe
O4 - Global Startup: QuickDesk.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: World Time.lnk = ?
O4 - Global Startup: Alarm Manager.LNK = C:\Palm\AlarmApp.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: YExplorer1_8US.CAB - http://photos.groups.yahoo.com/ocx/us/yexplorer1_8us.cab
O16 - DPF: {2B4F4FA8-814A-11D7-B31B-0002A500B281} (FASetupStart Control) - http://a856.ff.fullaudio.com.edgesu...re.fullaudio.com/fullaudio/3.0.0.40/setup.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {924C1588-90C3-4910-B6CA-D57A1C0418FE} (YbUploadFavsCtl Class) - http://download.yahoo.com/dl/bookmarks/ybconvfav030408.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38097.825
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab

 

Hi XenaWarrior,

Nothing much to be found in your logs. Can you tell me what exactly happens when you try to use the Run ?
Is the option greyed out or not responsive?

Regards,

Pieter

 

Hallo Pieter,

Run is unresponsive if I have opened either IE or OE, but not other programs such as Hearts. It isn't grayed out, rather, the window will not pop up when I click Run. Then I have to reboot to make it usable again. And the main reason I have to use Run (or used to) is because my DSL connection drops. Once DSL starts dropping, it happens frequently;I used to be able to keep it going by using IP config /release and IP config /renew, but now I have to unplug the modem, then the router, and turn off the computer. Then I plug the modem back in, plug the router back in and then start the computer.

I appreciate you looking into my problem and hope we can fix it without me having to format!

 

go to this site

http://www.kellys-korner-xp.com/xp_qr.htm

and start looking at the fixes around these areas..



Run Command - Clear History

Start/Run/Regedit
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\RunMRU. Delete the value corresponding to the command you want to remove, or remove all the entries to clear the list completely.

Run Command - Creating 'App Paths' in Windows XP

To create an application path, so you can run an application in Windows XP from the Run dialog box you need to:

1. Run regedit and go to HKLM\Software\Microsoft\Windows\CurrentVersion\App Paths

2. Create a new key with the what ever you want to use as your run command:
HKLM\Software\Microsoft\Windows\CurrentVersion\App Paths\nameofprogram.exe

3. In the key folder that you created, create a new string, call it 'Path' and modify the value to point the specific folder of your
executable your running: C:\ProgramFiles\nameofprogram.

4. Use the default string and modify it's value to point to the executable you want to run.

Run Command Missing

Right click the Start button and select Properties, then Customize. Scroll down and put the check mark in the Show Run entry. If you're using the new Start panel, its on the Advanced tab.

Or check your settings here: Start/Run/Regedit

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

Value Name: NoRun
Data Type: REG_DWORD (DWORD Value)
Value Data: (0 = disabled, 1 = enabled)

Note: It seems that under "XP Theme", not more than eleven (11) items can be displayed together at the right-hand column (with blue background), which at times, disables/removes the Run Command even with it being checked.

Run Command - Restore

When you click Start, Run and enter a path and folder name (example: C:\Windows), you may receive and error message.

The Registry branch for HKEY_CLASSES_ROOT\Folder is damaged or corrupted. Fix: http://www.dougknox.com/xp/fileassoc/folder_reg.zip To use: Download the ZIP file and open it. Extract the REG file and double click it. Answer yes to the import prompt. REG files can be viewed in Notepad by right clicking them and selecting Edit.

**************


if you find nothing there..then go to the S page at Kelly's K and look under start menu.

 

As a temporary workaround download te attached file, save it as ipconfig.vbs

You can doubleclick that file to release and renew.

Regards,

Pieter

 

Hmm. When I followed your instructions for this:

Or check your settings here: Start/Run/Regedit

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

Value Name: NoRun
Data Type: REG_DWORD (DWORD Value)
Value Data: (0 = disabled, 1 = enabled)

This is what shows up -

Name Type Data

(Default) REG_SZ (value not set)
NoDriveTypeAutoRun REG_DWORD 0x00000091 (145)