Can't seem to get rid of OfferOptimizer

Discussion in 'adware, spyware & hijack cleaning' started by Hangy, Jun 6, 2004.

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  1. Hangy

    Hangy Registered Member

    Joined:
    Jun 6, 2004
    Posts:
    2
    Location:
    Belgium
    When I open any website at all, there's popups opening and immediately disappearing again. When I clicked on one, it only showed me a blank page with "~close~" as a title. Sometimes these things give me all sorts of other popups, appearantly sent to me by offeroptimizer.
    I've already tried Ad-Aware, Spybot and CWSShredder a thousand times, but they just won't disappear...
    Here's my HijackThis log following, I would be immensly greatful if you can do anything to help me out!

    Logfile of HijackThis v1.97.7
    Scan saved at 11:51:21, on 6/06/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Microsoft Hardware\Mouse\point32.exe
    C:\Program Files\CD-Writer Plus\DirectCD\DIRECTCD.EXE
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Messenger Plus! 2\MsgPlus.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\Mixer.exe
    C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
    C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
    C:\WINDOWS\System32\CTHELPER.EXE
    C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    C:\WINDOWS\System32\qbjkrq.exe
    C:\PROGRA~1\ICQPlus\vplus.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\CTsvcCDA.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Tom\Bureaublad\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://games.telenet.be/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.pandora.be:8080
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://games.telenet.be/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [POINTER] point32.exe
    O4 - HKLM\..\Run: [Adaptec DirectCD] C:\Program Files\CD-Writer Plus\DirectCD\DIRECTCD.EXE
    O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
    O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
    O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    O4 - HKLM\..\Run: [hxbsifgiv] C:\WINDOWS\System32\qbjkrq.exe
    O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
    O4 - HKLM\..\RunServices: [RunAlert] C:\Program Files\MSI\PC Alert III\AService.exe
    O4 - HKCU\..\Run: [ICQ Plus] C:\PROGRA~1\ICQPlus\vplus.exe
    O4 - HKCU\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe" /WinStart
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: ICQ (HKLM)
    O9 - Extra 'Tools' menuitem: ICQ (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: Dexia Netbanking - http://netbanking.dexia.be/PC//Dynamic/Sha...t//DexiaIIA.cab
    O16 - DPF: JT's Blocks - http://download.games.yahoo.com/games/clients/y/blt1_x.cab
    O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
    O16 - DPF: Yahoo! Exploder - http://download.games.yahoo.com/games/clients/y/vtk_x.cab
    O16 - DPF: Yahoo! Fleet - http://download.games.yahoo.com/games/clients/y/fltt2_x.cab
    O16 - DPF: Yahoo! Go Fish - http://download.games.yahoo.com/games/clients/y/zt3_x.cab
    O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt0_x.cab
    O16 - DPF: Yahoo! MahJong - http://download.games.yahoo.com/games/clients/y/ot0_x.cab
    O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/clients/y/mjst3_x.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
    O16 - DPF: Yahoo! Pyramids - http://download.games.yahoo.com/games/clients/y/pyt1_x.cab
    O16 - DPF: Yahoo! Sheepshead - http://download.games.yahoo.com/games/clients/y/dt0_x.cab
    O16 - DPF: Yahoo! Trivia - http://download.games.yahoo.com/games/clients/y/tvt0_x.cab
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebpr...etup1.0.0.6.cab
    O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_41.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...7632.5191550926
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popc...aploader_v5.cab
    O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.companion....ebio5_1_6_0.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
     
    Hangy, Jun 6, 2004
    #1
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,491
    Location:
    Netherlands
    Hi Hangy,

    Before you start please move hijackthis.exe to a folder of it´s own. The program creates backups in the folder it is in. These will now end up on your desktop.

    Check the following items in HijackThis.
    Close all windows except HijackThis and click Fix checked:

    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll

    O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll

    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE

    O4 - HKLM\..\Run: [hxbsifgiv] C:\WINDOWS\System32\qbjkrq.exe
    O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe

    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebpr...etup1.0.0.6.cab

    Then reboot into safe mode and delete:
    C:\WINDOWS\System32\qbjkrq.exe
    C:\WINDOWS\alchem.exe

    When you are done, run HijackThis again and post the new log, so we can see if it all worked out as planned.

    Regards,

    Pieter
     
    Pieter_Arntz, Jun 6, 2004
    #2
  3. Hangy

    Hangy Registered Member

    Joined:
    Jun 6, 2004
    Posts:
    2
    Location:
    Belgium
    Thank you sooooo much!! I've been surfing around a bit after doing what you've told me to and still no popups or whatsoever... You can't imagine how relieved I am to finally get rid of these annoying things!
    Underneath is my current HijackThis log as you asked, but I sure hope there are no more problems with it anymore now...

    Logfile of HijackThis v1.97.7
    Scan saved at 16:51:44, on 6/06/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Microsoft Hardware\Mouse\point32.exe
    C:\Program Files\CD-Writer Plus\DirectCD\DIRECTCD.EXE
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Messenger Plus! 2\MsgPlus.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\Mixer.exe
    C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
    C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
    C:\WINDOWS\System32\CTHELPER.EXE
    C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    C:\PROGRA~1\ICQPlus\vplus.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\System32\CTsvcCDA.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\Winamp\winamp.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://games.telenet.be/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.pandora.be:8080
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://games.telenet.be/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [POINTER] point32.exe
    O4 - HKLM\..\Run: [Adaptec DirectCD] C:\Program Files\CD-Writer Plus\DirectCD\DIRECTCD.EXE
    O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
    O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
    O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    O4 - HKLM\..\RunServices: [RunAlert] C:\Program Files\MSI\PC Alert III\AService.exe
    O4 - HKCU\..\Run: [ICQ Plus] C:\PROGRA~1\ICQPlus\vplus.exe
    O4 - HKCU\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe" /WinStart
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: ICQ (HKLM)
    O9 - Extra 'Tools' menuitem: ICQ (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: Dexia Netbanking - http://netbanking.dexia.be/PC//Dynamic/Shared/Applet//DexiaIIA.cab
    O16 - DPF: JT's Blocks - http://download.games.yahoo.com/games/clients/y/blt1_x.cab
    O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
    O16 - DPF: Yahoo! Exploder - http://download.games.yahoo.com/games/clients/y/vtk_x.cab
    O16 - DPF: Yahoo! Fleet - http://download.games.yahoo.com/games/clients/y/fltt2_x.cab
    O16 - DPF: Yahoo! Go Fish - http://download.games.yahoo.com/games/clients/y/zt3_x.cab
    O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt0_x.cab
    O16 - DPF: Yahoo! MahJong - http://download.games.yahoo.com/games/clients/y/ot0_x.cab
    O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/clients/y/mjst3_x.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
    O16 - DPF: Yahoo! Pyramids - http://download.games.yahoo.com/games/clients/y/pyt1_x.cab
    O16 - DPF: Yahoo! Sheepshead - http://download.games.yahoo.com/games/clients/y/dt0_x.cab
    O16 - DPF: Yahoo! Trivia - http://download.games.yahoo.com/games/clients/y/tvt0_x.cab
    O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_41.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37632.5191550926
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v5.cab
    O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.companion.yahoo.com/dl/toolbar/yiebio5_1_6_0.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab

    Nogmaals vreselijk bedankt voor de hulp he!!
     
    Hangy, Jun 6, 2004
    #3
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,491
    Location:
    Netherlands
    Pieter_Arntz, Jun 6, 2004
    #4
Thread Status:
Not open for further replies.
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