Can't register to private forum

Discussion in 'Trojan Defence Suite' started by coldmoon, Apr 9, 2002.

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  1. coldmoon

    coldmoon Guest

    Can't register - the Access Key and Username you entered do not correspond, please go Back.

    I entered the Full name and key as presented when I opened the link from TDS. So how do I get it to recognize them?
     
  2. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    4,401
    Location:
    North Carolina, USA
    This happens a lot it seems as it happened to me too.

    Easiest way to fix it is to e-mail support ( support@diamondcs.com.au ), give them your registration infomation (be sure you give them your full name you registered with) and they will probably get back to you in 24 hours or less.

    That took care of my problem and I hope it helps you as well.

    Regards,
    Kent
     
  3. Jooske

    Jooske Registered Member

    Joined:
    Feb 12, 2002
    Posts:
    9,713
    Location:
    Netherlands, EU near the sea
    I go via the TDS console which brings you to a special page and that's the one to bookmark.
    The fields to enter are case sensitive.
    You can't use a nickname, just the official name you registered with, for which some choices are indicated to use in the forum.
    (the full John Paul Doe from Here to There, John P. Doe, John D. , JohnD, JDoe, JPDoe, whatever........)
     
  4. Coldmoon

    Coldmoon Guest

    Jooske, that is exactly what I did. But when I tried to log in, it said my username was wrong? I then tried to register and when I tried to submit the form, I received the above error?
    o_O
     
  5. Paul Wilders

    Paul Wilders Administrator

    Joined:
    Jul 1, 2001
    Posts:
    12,472
    Location:
    The Netherlands
    Mike,

    Drop me an email. Let's see if we can sort this out - fast.

    regards.

    paul
     
  6. Gavin - DiamondCS

    Gavin - DiamondCS Former DCS Moderator

    Joined:
    Feb 10, 2002
    Posts:
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    Location:
    Perth, Western Australia
    Hi Michael,

    Just emailed you regarding this, see you on the forums :)
     
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