can't read Volume data - error

Discussion in 'Paragon Drive Backup Product Line' started by bigollo, Nov 20, 2013.

  1. bigollo

    bigollo Registered Member

    Sep 28, 2013
    United States
    ok I was trying to backup my C drive onto a Western Digital Passport external drive when I got this "can't read Volume data" error message.

    No idea what this means or how to fix it..... suggestions?
    using Windows XP with Paragon Hard disk Manager 12
  2. Paragon_Matt

    Paragon_Matt Paragon Moderator

    Jan 24, 2011
    Please clarify, is this during the backup process, before or after? If it is during the 'data writing' process then that means there are bad sectors on the HDD and you would need to use either 'chkdsk /r' from the command prompt or use manufacturer utilities to repair the bad sectors on the drive. Then attempt the backup again.