Can't create Secure Zone on Raid Array

Discussion in 'Acronis True Image Product Line' started by xsrvx, Jul 28, 2005.

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  1. xsrvx

    xsrvx Registered Member

    Dec 20, 2004
    When I go to create a secure zone it asks me which disk I want to use (There are 2 raid arrays) so I pick the one I want and then it shows drive letters and asks which one to take space from. I choose D and it does it's locking of D and checking and then the entire application just goes away. As a result nothing is done. I think it is the latest build, I just downloaded it about a week ago and the latest build shows as July 6th.
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello xsrvx,

    Thank you for choosing Acronis Disk Backup Software.

    Please install the below update with disabled logging and see whether the problem persists.

    If the problem does persist:

    1. Please enable logging by running the update once more, reproduce the program failure.

    2. Download Acronis Report utility available at and run it, create a report.

    Send c:\snapapi.log file and Acronis Report file to along with the link to this thread.

    Thank you,
    Oleg Shegay
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