Can't Create rescue disks! Image does not boot!

Discussion in 'Acronis True Image Product Line' started by mcniffty, Feb 21, 2006.

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  1. mcniffty

    mcniffty Registered Member

    Feb 21, 2006
    I am running Windows XP Professional 2G of Ram with a Athlon 64 processor.
    I am using the latest update to Acronis Image.

    Error 1:

    I cloned an image of my C: drive to my D: drive. At first it did not work, but after a third try it did. However, when I swapped the drives and booted to the second copy of Windows XP Professional, I got an error that the Hal.dll has corrupt. I copied the file over from the old c: Drive and rebooted. No error message just a blinking cursor without the Windows splash screen. Any suggestions?

    Error 2:

    Clicking on the Create Emergency Disks icon causes an instant reboot with no disks created! Help!
  2. TheQuest

    TheQuest Registered Member

    Jun 9, 2003
    Kent. UK by the sea
    Hi, mcniffty

    Welcome to Wilders and Acronis forums.

    Try FIXMBR.

    Take Care,
    TheQuest :cool:
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello mcniffty,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please describe your actions in more detail? Please tell us whether you have restored an image or cloned a hard drive?

    Could you please perform the same action without copying files from the old hard drive and create Acronis Report in the way described below:

    - Download and run Acronis Report Utility;
    - Select the "Create Bootable Floppy" option;
    - Insert a blank floppy disk in the A: drive and proceed with creation of the bootable floppy;
    - Boot the computer from this diskette and wait for report creation process to finish;
    - Collect the report file from the floppy.

    Please do the following in order to enable mini-dumps:

    - Right click on "My Computer" and choose "Properties";
    - Go to "Advanced" tab;
    - Go to "Startup" and "Recover Settings";
    - Choose "Small memory dump" in "Write debugging information" box;
    - Close all the dialog windows by clicking OK buttons.

    Now, please reproduce the system crash and send us the mini-dumps created. This will allow us to investigate the problem thoroughly.

    Please create an account, then log in and submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    Tatyana Tsyngaeva
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