Cannot Upgrade to Full Version

Discussion in 'ESET NOD32 Antivirus' started by Cornflake, Sep 14, 2009.

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  1. Cornflake

    Cornflake Registered Member

    Sep 14, 2009
    I downloaded the trial version of NOD32 AV. I am currently using 4.0.437.0 which I assume is the latest version. My trial has expired, so I went and bought a 2 year licence. I clicked on 'Upgrade to full version' and entered the details I recieved after purchasing, clicked OK and nothing happened. About ten minutes later I decided to restart. Now whenever I click 'Upgrade to full version', the clock timer icon appears next to 'Update', so I assume it is doing something, but it just goes on forever and nothing happens.

    I have disabled my firewall (Online Armor) but the same thing happens. When OA is running, NOD32 is completely allowed and trusted.

    Any way to get it to upgrade without a reinstall?

    EDIT: Nevermind, tried it again and went and had a shower and it was upgraded when I got back. Guess it just takes a while.
    Last edited: Sep 14, 2009
  2. Rmuffler

    Rmuffler Former Eset Moderator

    Jun 26, 2008
    San Diego, CA USA
    Hello Cornflake,

    Thank you for the update. Please let us know if you experience any further issues.

    Thank you,
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