Cannot print from secure site again

Discussion in 'Prevx Betas' started by Knighthood, Aug 18, 2011.

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  1. Knighthood
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    Knighthood Registered Member

    For some reason it came back again that I cannot print from secure site again. This is WSA v7.9.04 with win7/64 pro.

    Attached Files:

  2. Knighthood
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    Knighthood Registered Member

    I forgot to add that it was fine under firefox 5.0 until I upgrade to firefox 6.0.
  3. shadek
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    shadek Registered Member

    Is Firefox 6.0 still i beta? I remember the regular policy that betas are never supported... but this might have changed with the completely new product WSA (as it's completely re-written).
  4. SweX
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    SweX Registered Member

  5. PrevxHelp
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    PrevxHelp Prevx Moderator

  6. shadek
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    shadek Registered Member

    Sorry, fellow swede! It's been two years since I last used Firefox so I'm not entirely updated. :D Perhaps I'm the one needing a new patch and version number. I'm getting old. :D
  7. SweX
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    SweX Registered Member

    Haha no problem. FYI I am not using Firefox either. I'm out in the bush on a nice Safari :shifty:
  8. Knighthood
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    Knighthood Registered Member

    It is done now with file name secure site print. Thanks.
  9. PrevxHelp
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    PrevxHelp Prevx Moderator

    Thanks for the log! We will hopefully have this fixed in the next update - I'll let you know as soon as it's available.
  10. Knighthood
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    Knighthood Registered Member

    I still cannot print from secure site under version 7.9.0.4 through FireFox 6.0
    :'( :'( :'(
  11. PrevxHelp
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    PrevxHelp Prevx Moderator

    We'll have the update pushed out soon which should correct printing.
  12. Knighthood
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    Knighthood Registered Member

    I still cannot print from secure site under version 8.0.0.7 through FireFox 6.0
    :'(
  13. firzen771
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    firzen771 Registered Member

    same thing is happening for me here, except im using FF 7 Beta 2
  14. joeblow789
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    joeblow789 Registered Member

    Same issue with WSA 8.0.0.7 & FF 3.6.20 on XP Pro SP3. In addition, any HTTP site can't be printed after viewing an HTTPS site.
  15. PrevxHelp
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    PrevxHelp Prevx Moderator

    We'vehad a few more reports of this as well and we should hopefully have it fixed in the next build.

    Thanks for the help!
  16. Knighthood
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    Knighthood Registered Member

    Still waiting for the fix on the next build.
  17. PrevxHelp
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    PrevxHelp Prevx Moderator

    Could you let me know if you're using a physical printer or a virtual printer (i.e. a "print to PDF" driver)?

    Thanks!
  18. Knighthood
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    Knighthood Registered Member

    I am using both CutePDF writer and Cannon Inkjet iP4500 series and both does not work in secure mode.
  19. joeblow789
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    joeblow789 Registered Member

    Similar situation here, using PDFCreator & HP Deskjet 842c. Unfortunately, I've been crazy busy & even had my motherboard die on me, so I haven't had a chance to submit any logs. May be next week before I can do that (still on 8.0.0.7).
  20. Knighthood
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    Knighthood Registered Member

    I still cannot print from secure website under WSA 8.0.0.15 and Firefox 6.0.2 using either CutePDF writer or Cannon Inkjet iP4500 series. I don't understand why it is taking so long to fix it when it was working under Firefox 5.0 and WSA v7.9.04. The ability to print from secure site is one of the most important function and would be a deal killer for many people if this is not fixed in a timely matter and tested ahead of time of all future Firefox version before it move out of beta version so WSA users would not have to deal with this in Firefox release version. Come tomorrow it would be one month since I reported this problem and still no fix. . . .
    Last edited: Sep 17, 2011
  21. Crinie
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    Crinie Registered Member

    Had a similar problem on friends' box, her IE and FF refused to print online email, tried Chrome and it printed, go figure
  22. Knighthood
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    Knighthood Registered Member

    I just read from another user that they were not able to print from a HTTP site either and so I check it out and it is true for me too. I had it at MAX for HTTP and I cannot print it from ANY SETTING that shows a lock on the WSA icon. I finally can print it with a setting of LOW ( no lock icon showing ). Please fix this asap for it was been at least a month now.

    Thanks
  23. PrevxHelp
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    PrevxHelp Prevx Moderator

    Thank you for the information. We're still investigating this to try to find the cause but we'll hopefully have answers soon.

    Could you let me know if you're seeing this on your Win7 x64 SP1 box (from your signature?)

    Thanks!
  24. Knighthood
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    Knighthood Registered Member

    Yes, my signature is up to date AND testing on this PC only. The other PC is old and OS is XP x32 and nor tested nor write up anything about that. Too slow ( Pentium 4 CPU ).
    Last edited: Sep 19, 2011
  25. Knighthood
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    Knighthood Registered Member

    You can close this out now. It is now fixed under FireFox 7.0 and WSA v8.0.0.38! Nice job WSA team !
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