Cannot install ESET SS

Discussion in 'ESET Smart Security' started by Hotep, Sep 8, 2008.

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  1. Hotep
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    Hotep Registered Member

    My apologies if this has already been covered. I just finished my rounds of trying several security suites and have happily decided to purchase eset ss. One problem, it will not install?? I continue to get an error message and the install will rollback. :oops:

    Any advice will be greatly appreciated. Thank you!
  2. nonoise
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    nonoise Registered Member

  3. nonoise
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    nonoise Registered Member

    Found this on eset.ie

    ESET Smart Security is rolling back when installing

    Please try to delete the file C:\WINDOWS\inf\INFCACHE.1 and install again. Go in to My computer / Local drive – disk C: / Windows / inf and find file INFCAHCE.1 and delete it. This file may be hidden so change your viewing options – in Explorer window click at tools / folder options / view and there in folder “Hidden files and folder” mark option “Show hidden files and folders”. Now you will be able to see this folder and file.
  4. Hotep
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    Hotep Registered Member

    Nonoise, thank you so much for your help! Yes that worked!!

    Truly, I greatly appreciate your research and willingness to assist!..........:D :thumb:
  5. nonoise
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    nonoise Registered Member

    happy to help :D
  6. selmen
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    selmen Registered Member

    Me too Nonoise , thank you very much , I got the same problem , and during 12 hours , no solution , it was only when I read your post that I got it , really I think you very much
    suggestion :why does not eset installer does this automatically? it will help others stuck in the same pb?
    thanks
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