Cannot create new account

Discussion in 'Acronis True Image Product Line' started by nate01pa, Apr 21, 2005.

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  1. nate01pa

    nate01pa Registered Member

    Joined:
    Apr 21, 2005
    Posts:
    1
    I have been trying for several days to create an account and register my recent purchase of True Image 8.0. But I cannot get the system to accept my e-mail address and password. I always get a response of "check username and password and try again".

    Am I supposed to get a response before I can create an account? If so, I have not received one.
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello nate01pa,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please clarify whether you are able to create an account? If so please send me a private message with your e-mail address (please do not write the e-mail on open forum). I will help you with this problem.

    Thank you.
    --
    Ilya Toytman
     
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