can someone help

Discussion in 'adware, spyware & hijack cleaning' started by Help please!?!, Mar 8, 2004.

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  1. Logfile of HijackThis v1.97.7
    Scan saved at 11:07:14 PM, on 3/7/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\WINDOWS\system32\pctspk.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
    C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\StreamCast\Morpheus\Morphexe.exe
    C:\Program Files\StreamCast\Morpheus\mldonkey\mlnet.exe
    C:\Documents and Settings\Spencer Wright\My Documents\My Music\Hijack This\HijackThis.exe
    C:\WINDOWS\system32\NOTEPAD.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
    O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O9 - Extra button: Support (HKCU)
    O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/Swdir_Alt_Pub.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120501/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37862.690474537
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{0EC293FC-8743-4FFE-9C29-1D65D433E6BF}: NameServer = 64.63.206.6 64.63.207.6
    O17 - HKLM\System\CS1\Services\Tcpip\..\{0EC293FC-8743-4FFE-9C29-1D65D433E6BF}: NameServer = 64.63.206.6 64.63.207.6
     
  2. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    5,703
    Location:
    North Carolina, USA
    Hi Help please!?!.

    Welcome to Wilder's!!!

    Your log looks clean to me but I am no expert. Please post as to what kind of problems you are experiencing. In the meanwhile, I am sure an expert will be along shortly to help you.

    Regards,
    Kent
     
  3. AVG keeps on teeling me I have a trojan, but when I scan, it doesn't find anything. I think I should delete the O17 entries, but am not for sure. Computer is overall running slow.
     
  4. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    5,703
    Location:
    North Carolina, USA
    The O17 entries should be your ISP's DNS Server addresses. Check with your ISP to confirm.

    HTH.....

    Regards,
    Kent
     
  5. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    5,703
    Location:
    North Carolina, USA
    Could you post the files and locations that AVG is alerting you to and what trojan AVG says you have? This will help identify what is going on....

    Regards,
    Kent
     
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