Can not update

Discussion in 'ESET Smart Security' started by sethm1, Feb 28, 2009.

Thread Status:
Not open for further replies.
  1. sethm1

    sethm1 Registered Member

    Joined:
    May 10, 2008
    Posts:
    78
    XP SP3
    ESET 3.0,657.0

    had to restore my PC to an earlier date via a Acronis true Image .
    My eset is stuck at 11/9/08 and when I update , it says I am current.

    I downloaded the neweset version, but I can't install, or even uninstall the old & then install the new.

    I get a error that a Eset file is in use- ... Charon/cache.ndb

    Any thoughts?
     
  2. ronjor

    ronjor Global Moderator

    Joined:
    Jul 21, 2003
    Posts:
    164,145
    Location:
    Texas
    Can you do a repair install from the control panel?
     
  3. sethm1

    sethm1 Registered Member

    Joined:
    May 10, 2008
    Posts:
    78
    I ended up following the instructions on manually uninstalling.
    I had high hopes after a reboot, then during the install I go an error msg saying:
    "a network error occured while attempting to read from the file C:/windows/installer/ess_NT32_enu.MSI - but I see no such folder.

    Would your suggestion still work- & where do I find the repair install from the control panel ?
    Or did you mean repair Icons in Tweak UI ?
     
  4. ronjor

    ronjor Global Moderator

    Joined:
    Jul 21, 2003
    Posts:
    164,145
    Location:
    Texas
  5. sethm1

    sethm1 Registered Member

    Joined:
    May 10, 2008
    Posts:
    78
    Thanks!

    Success
     
  6. ronjor

    ronjor Global Moderator

    Joined:
    Jul 21, 2003
    Posts:
    164,145
    Location:
    Texas
    Good to hear. :thumb:
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.