Can not renew NOD32

Discussion in 'ESET NOD32 Antivirus' started by rbott, Dec 27, 2008.

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  1. rbott

    rbott Registered Member

    Joined:
    Dec 27, 2008
    Posts:
    1
    I received a message that my suscription to NOD32 will expire and I click on the link to eset and go to renewals where it asks for my username and email address. When I enter these it comes back and says it does not recognise them even though the username is the one from their email when I purchased NOD32 2 years ago and my email address has not changed.
    I have sent two messages to support over the last two weeks and have received only a canned reply with no help.
    Has anyone else had this problem? Are there any live people at eset support?
    :thumbd: This is no way to run a business :thumbd:
    Can anyone help me?
     
    rbott, Dec 27, 2008
    #1
  2. ASpace

    ASpace Guest

    Try calling ESET (phone) or email sales@eset.eu (this is the HQ of ESET in Slovakia)
     
    ASpace, Dec 27, 2008
    #2
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    Please PM me your username so that I can check your license details and notify the appropriate distributor/reseller thar you initially purchased NOD32 from.
     
    Marcos, Dec 28, 2008
    #3
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