BUG: Partition Manager v10.0 Build 7893 (20.03.09 ) - Truncated Serial Number

Discussion in 'Paragon Partition Manager Product Line' started by verpies, Aug 19, 2009.

Thread Status:
Not open for further replies.
  1. verpies

    verpies Registered Member

    Joined:
    Aug 19, 2009
    Posts:
    2
    The Partition Manager v10.0 Build 7893 (20.03.09 ) Server Edition has a bug when displaying the Drive Serial Number.

    STEPS TO REPRODUCE:
    Right-click on a basic Seagate Hard Disk in Disk View and select "Properties" from the context menu.
    I tried it on models: ST3500418AS and ST31000528AS under Windows XP SP3

    THE PROBLEM:
    The "Serial Number" appearing in the "General" tab is truncated (the last character is missing).
    The following URL states that all Seagate Serial Numbers are 8-characters alphanumeric strings.
    http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance/finding_the_model_number/
    Paragon Partition Manager v10 lists only the first 7 characters.

    Also the following shareware program lists the drive serial number correctly so it is not a problem of a stingy hard drive firmware:

    http://www.devlib.net/download/tgetdiskserial.zip
    (...use the demo_vcl.exe file inside the archive to obtain the serial number)
     
    Last edited: Aug 19, 2009
  2. Paragon_Tony

    Paragon_Tony Former Paragon Moderator

    Joined:
    Aug 14, 2009
    Posts:
    46
    Hi verpies,

    Our developers have informed me that when the engine for Partition Manager was originally written, 7 digit serial #'s were the standard. We will update the product to display longer serial #'s properly in future releases.

    Thank you very much for taking the time to post your feedback; much appreciated.
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.