BSOD - V4.0.314 - Vista 32

Discussion in 'ESET Smart Security' started by mickhardy, Mar 11, 2009.

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  1. mickhardy
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    mickhardy Registered Member

    Was installing CalendarPrintAssistance.exe from Microsoft for Outlook 2007 and received a BSOD in epfw.sys. I'm about to try installing again.

    First issue so far on this machine with Vista32 and ESS V4.0.314. All latest drivers and updates are installed but it's a development machine and cops some flak. Been running V4 Beta and RC1 since day dot with no issues. ESS V4.0.314 installation was clean and has been running fine since day of release.

    See minidump analysis below:

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)
    This means a trap occurred in kernel mode, and it's a trap of a kind
    that the kernel isn't allowed to have/catch (bound trap) or that
    is always instant death (double fault). The first number in the
    bugcheck params is the number of the trap (8 = double fault, etc)
    Consult an Intel x86 family manual to learn more about what these
    traps are. Here is a *portion* of those codes:
    If kv shows a taskGate
    use .tss on the part before the colon, then kv.
    Else if kv shows a trapframe
    use .trap on that value
    Else
    .trap on the appropriate frame will show where the trap was taken
    (on x86, this will be the ebp that goes with the procedure KiTrap)
    Endif
    kb will then show the corrected stack.
    Arguments:
    Arg1: 00000008, EXCEPTION_DOUBLE_FAULT
    Arg2: 803d3130
    Arg3: 00000000
    Arg4: 00000000

    Debugging Details:
    ------------------


    BUGCHECK_STR: 0x7f_8

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    PROCESS_NAME: CalendarPrintAs

    CURRENT_IRQL: 2

    LAST_CONTROL_TRANSFER: from 8efd1ec8 to 8efce6f8

    STACK_TEXT:
    WARNING: Stack unwind information not available. Following frames may be wrong.
    9e352010 8efd1ec8 9e352064 85e99fe2 9e352054 epfw+0x96f8
    9e352110 89d9640a e25e6c61 d24dab06 86f2580c epfw+0xcec8
    9e35214c 81fd95b0 86f4a438 86f25802 8707d6f4 fvevol!FveConvAutoStartCancel+0x42
    9e35215c 00000000 86f25536 8707e702 9e352101 hal!KfLowerIrql+0x64


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    epfw+96f8
    8efce6f8 6a00 push 0

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: epfw+96f8

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: epfw

    IMAGE_NAME: epfw.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 498c35ca

    FAILURE_BUCKET_ID: 0x7f_8_epfw+96f8

    BUCKET_ID: 0x7f_8_epfw+96f8
  2. mickhardy
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    mickhardy Registered Member

    Failed again. At least it was expected this time, although I didn't lose any work first time either.

    Anyone else game enough to try installing Microsoft's Calendar Printing Assistant for Outlook 2007? I'm curious now.

    Overview


    Download
    Last edited by a moderator: Mar 11, 2009
  3. mickhardy
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    mickhardy Registered Member

    It installed fine with the firewall disabled and runs fine with the firewall enabled again.

    EDIT: Installed at home with ESS V4.0.314 fully enabled using identical settings without any dramas.
    Last edited: Mar 11, 2009
  4. Rmuffler
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    Rmuffler Former Eset Moderator

    Hello mickhardy,

    Thank you for your post. I will present this to the Knowledgebase team to possibly make this an article.

    Thank you,
    Richard
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