Both Avast and MBAM detected Vaio software on my laptop

Avast detected it as a rootkit and MBAM detected it as adware. My friend and I both think that its a FP since the Vaio software is already pre installed on the laptop including the Vaio survey software. We just clicked on ignore button since we dont want to delete anything that might be important to the computer and so it would not have them keep detected the FP over and over again. Also WOT is taking long time to load webpages I just noticed that tonight. Its happening at times,not all the time. I believe it's a FP, I use sandboxed browser most of the time. Do you think I should be ok?

 

report it, let them determine and fix FP

 

How do I report it for Avast and MBAM?

 

Also, do you think the virus or malware shouldn't go into those folders/files?

 

I think the detection by MBAM is a bit harsh, it looks more like bloatware,Sony garbage to do with a survey.
The rootkit detection looks like a big false alarm.
If it were me I would uninstall both programs from add/remove programs

C:\Program Files (x86)\DDNi\Oasis2Service 1.0\Oasis2Service.exe
C:\Program Files (x86)\Sony\VAIO Survey\uninstall.exe

http://forums.malwarebytes.org/index.php?showtopic=118270

 

I would uninstall Sony Vaio survey.
You can submit a response online...

 

https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1406&nav=0,61#idt_07

http://forums.malwarebytes.org/index.php?showforum=42

 

For some reason, the webpage just keeps saying "loading" for long period of time at times and doesn't do anything, this started happening recently. Do you think it's related to this or what do you think that might be causing this?