Booting from cd produces linux commands

Discussion in 'Acronis True Image Product Line' started by Jaxx, Apr 12, 2005.

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  1. Jaxx

    Jaxx Registered Member

    Joined:
    Mar 4, 2005
    Posts:
    23
    Location:
    NYC
    I posted this before on behalf od my dad. When he boots from the Build 800 cd instead of the true image software appearing he gets a bunch of linux commands. He was advised to reinstall TI, and make a new cd, both of which he did to no effect.

    He is running a Gateway, winxp.

    Now what do we do?
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Jaxx,

    Thank you for choosing Acronis System Restore Software.

    When you get to Linux prompt instead of graphical interface please try to type the command:

    product

    and if the graphical interface still fails to load please send the output of this command to support@acronis.com along with the link to this thread.

    Thank you.
    --
    Ilya Toytman
     
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