boot rescue display garbage

Discussion in 'Acronis True Image Product Line' started by mjourdev, Aug 10, 2005.

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  1. mjourdev

    mjourdev Registered Member

    Joined:
    Jul 28, 2005
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    Location:
    Liege Belgium
    Dell Optiplex GX150
    Acronis True Image Corporate Workstation built 1158

    When I boot with a rescue cd or diskette the screen is unreadable!

    michel
     
  2. Menorcaman

    Menorcaman Retired Moderator

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    Menorca (Balearic Islands) Spain
  3. mjourdev

    mjourdev Registered Member

    Joined:
    Jul 28, 2005
    Posts:
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    Location:
    Liege Belgium
    thanks for your help.
    I already saw these workarounds but none of them solve the problem.

    The rescue cd works on Dell Latitude and Dimension.
    It seems, it's related to the inboard video chip Intel 82815 of the GX150.

    Michel
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Michel,

    Thank you for choosing Acronis Workstation Disk Backup Software.

    Could you please create the sysinfo.txt file (please see Acronis post for the detailed instructions) and also please make shots of the screen (when it is unreadable) using a digital camera and send all the information to support@acronis.com along with the link to this thread. We will certainly investigate the problem and help you with the solution.

    Thank you.
    --
    Irina Shirokova
     
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