Boot Disk TI 10 full version failure

Discussion in 'Acronis True Image Product Line' started by writedom, Dec 17, 2006.

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  1. writedom
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    writedom Registered Member

    System Used: Dell Optiplex 320
    Hard Disk: 160G SATA
    Mouse: USB
    Keyboard: USB

    When booting system from CD into True Image 10 Full Version or Using Recovery Manager (F11) I get the following error:

    Loading, Please Wait
    usb-ohci.c USB HC Takeover Failed!
    Trying to vfree() nonexistent vm area (f8a7b000)
    usb-ohci.c USB HC Takeover Failed!
    Trying to vfree() nonexistent vm area (f8a7b000)
    usb-ohci.c USB HC Takeover Failed!
    Trying to vfree() nonexistent vm area (f8a7b000)

    Does anyone have the fix for this?
    Last edited: Dec 17, 2006
  2. danyxxl0
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    danyxxl0 Registered Member

    Re: same problem

    System Used: Dell Optiplex 320
    Hard Disk: 80G gig
    Mouse: USB
    Keyboard: USB

    I am Receiving the same message when using Acronis Rescue 9.1build 3854
    with true image workstation universal restore full version
    I get the following error:

    Loading, Please Wait
    usb-ohci.c USB HC Takeover Failed!
    Trying to vfree() nonexistent vm area (f8a93000)
    usb-ohci.c USB HC Takeover Failed!
    Trying to vfree() nonexistent vm area (f8a93000)
    usb-ohci.c USB HC Takeover Failed!
    Trying to vfree() nonexistent vm area (f8a93000)

    Also when trying it through the safe made my network does not show up.
    Does anyone have the fix for this?
  3. writedom
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    writedom Registered Member

    Don't any techs for Acronis monitor these forums?
    This message was posted last week.

    I know there are more customers that need a response.

    Please reply
  4. crunchcrunch
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    crunchcrunch Registered Member

    I am getting this exact same problem with my new Dell Optiplex 320. The system only has USB and no PS/2 ports.
  5. Acronis Support
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    Acronis Support Acronis Support Staff

    Hello everyone,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for the delayed response.

    Could you please try booting with "acpi=off noapic" parameter as it is described in Acronis Help Post and see if the issue persists?

    If the issue persists, please create Linux system information (sysinfo.txt) as it is described in Acronis Help Post. If you do not have a floppy drive then please take a look at this previous post explaining how to save the sysinfo.txt file to USB flash drive (the same applies to the net.txt file).

    Then submit a request for technical support with the subject indicating that you want to contact Aleksandr Isakov. Attach all the collected files and information to your request along with the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    --
    Aleksandr Isakov
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