Boot Disk TI 10 full version failure

System Used: Dell Optiplex 320
Hard Disk: 160G SATA
Mouse: USB
Keyboard: USB

When booting system from CD into True Image 10 Full Version or Using Recovery Manager (F11) I get the following error:

Loading, Please Wait
usb-ohci.c USB HC Takeover Failed!
Trying to vfree() nonexistent vm area (f8a7b000)
usb-ohci.c USB HC Takeover Failed!
Trying to vfree() nonexistent vm area (f8a7b000)
usb-ohci.c USB HC Takeover Failed!
Trying to vfree() nonexistent vm area (f8a7b000)

Does anyone have the fix for this?

 

Re: same problem

System Used: Dell Optiplex 320
Hard Disk: 80G gig
Mouse: USB
Keyboard: USB

I am Receiving the same message when using Acronis Rescue 9.1build 3854
with true image workstation universal restore full version
I get the following error:

Loading, Please Wait
usb-ohci.c USB HC Takeover Failed!
Trying to vfree() nonexistent vm area (f8a93000)
usb-ohci.c USB HC Takeover Failed!
Trying to vfree() nonexistent vm area (f8a93000)
usb-ohci.c USB HC Takeover Failed!
Trying to vfree() nonexistent vm area (f8a93000)

Also when trying it through the safe made my network does not show up.
Does anyone have the fix for this?

 

Don't any techs for Acronis monitor these forums?
This message was posted last week.

I know there are more customers that need a response.

Please reply

 

I am getting this exact same problem with my new Dell Optiplex 320. The system only has USB and no PS/2 ports.

 

Hello everyone,

Thank you for choosing Acronis Disk Backup Software.

We are sorry for the delayed response.

Could you please try booting with "acpi=off noapic" parameter as it is described in Acronis Help Post and see if the issue persists?

If the issue persists, please create Linux system information (sysinfo.txt) as it is described in Acronis Help Post. If you do not have a floppy drive then please take a look at this previous post explaining how to save the sysinfo.txt file to USB flash drive (the same applies to the net.txt file).

Then submit a request for technical support with the subject indicating that you want to contact Aleksandr Isakov. Attach all the collected files and information to your request along with the link to this thread. We will investigate the problem and try to provide you with a solution.

Thank you.
--
Aleksandr Isakov