Blue Screen

whenever I turn on the DSL modem, my computer crashes.
I get a blue screen with the following messages:
" The problem seems to be caused by the following file epfwtdi.sys

PAGE_FAULT_IN_NONPAGED_AREA

***epfwtdi.sys-Address Fssc6A70 base at F55C2000,
DateStamp 4614f52a

Beginning dump of physical memory.
Physical memory dump complete."

Can anybody help?

 

Hello,

Can you tell us more about the computer you are running ESET Smart Security on, as well as its version number? Also, what security software, if any, was previously installed on the computer?

Regards,

Aryeh Goretsky

 

Board: P4M800-8237
3.07 gigahertz Intel Pentium 4
80 Gigabytes Hard Drive
1 Gigabyte of RAM
VIA Rhine II Fast Ethernet Adapter
Windows XP Home Edition Service Pack 2
Avast anti virus and Zone Alarm firewall.

 

Im also getting this problem.

 

Contact support@eset.com with a full memory dump file:
https://www.wilderssecurity.com/showthread.php?t=176109

 

Im using vista, we don't get a full memory dump option, either None, Small or Kernal.

 

No jokes , please.

Open Start -> type System , then goto System protection and open it . Later ,

 

I have no reason to joke, I just want to get it sorted like the OP.

 

Something must be wrong with your Vista installation/setup . Then configure your Windows to generate a kernel memory dump . Confirm and when it happens , contact ESET Support (attach this thread's link in your mail)

 

Okay, it was already set on Kernel anyway, I have never had a Complete Memory Dump option, and this is probably the second or third format. (Home Premium x64)

 

I use 32-bit Home premium , don't know if it is only x64 thing.
Anyway , kernel memory dump also gives lots of info - more than the small , hopefully it is enough for ESET to help them find the problem