"bad thing"

Yesterday a pop-up message appeared saying something like this(dont remember for sure what it said exactly)-a bad thing happened to ewido it has been registred in.............., and closed my ewido 4.
Any thoughts on this?
This same message appeared also in my computer at work.

 

I've moved this thread to the beta forum since this is regarding to the beta version.

Has the error occurred without any user action? Where there scan scheduled?

What Windows Version are you using?

(I'll send you additionally a PM since I Need some files from you)

BR

 

Yes without any user action, no scan sheduled
I am using xp sp2 home

 

Also happened the same thing to me today. Exactly like MLLOPES.

 

Did you find what was the problem vinzenz?

 

Waaah, this has just happened to me. It saved an error file in the C:/Program file/ewido anti malware and it's an .err file.
Should I upload the file?

 

No unfortunately not yet I was already searching for it again and again.

@Joliet Jake,

Please send me following files:

ewido.err
error.txt
logfile.txt
ewido.dmp

to vinzenz dot feenstra -at- ewido dot net

thank you.

 

I can send also the same files. If necessary ask me for them.

 

Just sent you them.

JJ

 

I know when the error hapens it hapens when you scan a file(right mouse button on a file) and you dont let the scan go till the end, and then the error appear with a pop-up and close the ewido program

 

This error will be fixed in 4.0.0.152 but it will take some time until the next beta version will be released :|

BR

 

Ok Vinzenz. Thanks for the work.