Avast streaming updates.

Discussion in 'other anti-virus software' started by The Red Moon, Apr 7, 2013.

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  1. FOXP2

    FOXP2 Guest

    Everyone has always known that. ;)
     
    FOXP2, Apr 9, 2013
    #51
  2. vlk

    vlk AV Expert

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    Oh we're taking this absolutely seriously, and completely agree with you that it should not happen, ever.

    For your info, it was down for about a day roughly 10 days ago and then down again for about 10 hours this past Sunday.

    The good thing is that it seems that we have now identified and fixed the problem and hopefully, it will not happen again (at least anytime soon).

    BTW here's two graphs from the streaming updates monitoring service - one for the last week, and the second for the last year. The "gaps" (whites) are downtimes.

    Thanks
    Vlk
     

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    vlk, Apr 9, 2013
    #52
  3. Charyb

    Charyb Registered Member

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    What is the title of the vertical graph and the color codes mean what?

    I know that me knowing this information will not help matters one bit but I'm just curious to know everything that the graph is showing.
     
    Last edited: Apr 9, 2013
    Charyb, Apr 9, 2013
    #53
  4. RejZoR

    RejZoR Lurker

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    I'd say it's a Streaming Updates server utilization per region (Europe, Asia, America etc). But i can be wrong...
     
    RejZoR, Apr 10, 2013
    #54
  5. vlk

    vlk AV Expert

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    Yes sorry the graph shows the number of streaming update clients connected to the server. Each color is one server - with like colors being in the same data center.

    Vlk
     
    vlk, Apr 10, 2013
    #55
  6. FOXP2

    FOXP2 Guest

    And for your info, my own experience as well as for many, many users posting up (in three threads last time I checked) in your own forum was "Connection not established" for 30-40 hours last weekend and the weekend previous to that.

    Glad you've got it squared away.

    Thanks and Good Luck!
     
    FOXP2, Apr 10, 2013
    #56
  7. ZeroDay

    ZeroDay Registered Member

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    My Cloud services are down again, second time tonight.

    Edit: there back on.
     
    ZeroDay, Apr 10, 2013
    #57
  8. spywar

    spywar Registered Member

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    spywar, Apr 14, 2013
    #58
  9. nine9s

    nine9s Registered Member

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    Seems like Avast does not have the server capacity for all its users. Might have to change streaming updates to Pro version only, so all the Avast free users are not using the capacity I guess.
     
    nine9s, Apr 14, 2013
    #59
  10. spywar

    spywar Registered Member

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    No that's not the reason .. Let's wait until we get an official reply (just like we got a week ago).
     
    spywar, Apr 14, 2013
    #60
  11. The Red Moon

    The Red Moon Registered Member

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    Seeing as avast has new technologies on the horizon,i suspect something is going on at the backend so a few disruptions are inevitable.
     
    The Red Moon, Apr 14, 2013
    #61
  12. spywar

    spywar Registered Member

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    Yes that's a possible reason.
     
    spywar, Apr 14, 2013
    #62
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