avast is flipping out

To completely disable avast just disable the startup key in msconfig AND the services in services.msc, you don't need to change anything within avast itself.

 

Pretty sure you're gonna have to disable avast self-defense module first.

 

Oh yeah thats the old version... disable the self defence thingy and then the services.

 

The prestige of Avast seems to be damaged

 

Hi. I'm new and found this forum when my Avast went nuts. I have since turned it off and installed Microsoft Security Essentials. However, before I could turn it off I put 32 things in my Virus Chest, and now I cannot get them to restore. Has anyone else had that problem? If so, what can I do *pulling my hair out*

 

Update 091203-1 has installed. Just about to re-activate file/standard shields and see what happens.

Edit: ½ hour later - so far, so good!

 

Ok, lots of stuff everywhere, but has anyone actually cared to contact ALWIL team instead recommend everyone to get rid of avast! right away and disable it in all sorts of stupid ways?

 

I've got the latest update now - 091203-1 and have turned everything back on. It's not alerting on anything. However, the 32 things I put in my Virus Chest still will not Restore. Any ideas?

 

julieinwv, try scanning each item in the infected area of the chest. Right click each file, select "scan" if it scans clean, then try to restore them, one at a time.
Little bit of guesswork, here, but it's got a good chance of working.

 

I have the latest update also, had noticed some files being alerted on earlier (for example, during the memory test) and now all seems to be normal.
Interested to know what went wrong, but don't need to know.
They all have their hiccups from time to time.

 

Haven't deliberately ignored you it's just that I seem to have been lucky.
On XP I've not had 4.8 put anything in the 'Chest' or had any trouble getting the 3 items that 5.0 put in there on only one PC, back where they belong using 'Restore'.

Someone who can help (edit: like speedy 'Tarq57') may need to know:
What is your Windows version?
Which avast! are we talking? (4.8 or 5.0-Beta)

 

Good idea..... however, I tried it and once I scan them it changes to 'no virus' but it still won't restore.

 

I'm using XP. 4.8 Home Edition. Thank you

 

My sister had called about an alert tonight and it seems to match the other reports. From what she said, she had ignored the warning which makes me happy. My mother's rig also has avast but she didn't mention anything weird.

I'm just thankful that I didn't install avast on a friends machine tonight. She had a brand new machine infected with a rogue and if I had installed avast (instead of MSE) I would have let it clean the files. Sometimes we all get lucky .

Let's hope they get this sorted quickly. Avast has always been reliable and I put it on all of my families computers.

 

I didn't read anyone here at Wilders recommend everyone get rid of avast right away, and as for recommending to disable it in all sorts of stupid ways, no one recommended that either. What I do see is lots of users discussing what they are doing to cope with the situation. Perhaps you can enlighten us as to these stupid ways.

PS- I have installed the newest update 091203-1 and so far so good.

 

Wait .. who cares about False Positives as long as you have great detection That was the general consensus on this thread wasn't it https://www.wilderssecurity.com/showthread.php?t=259306

Small vendors play fast and loose with their detections because their exposure is not that large. If a McAfee or Symantec did something so stupid I am sure their stock would tank and they probably wouldn't recover for at least 6 months.

The most hilarious part is that looks like the Avast developers stole my idea of a 100% detection AV solution https://www.wilderssecurity.com/showpost.php?p=1582440&postcount=64.

Lolz.. 100% detection with 100% FPs.

 

Disabling it through msconfig IS stupid. First you disable self-defense for that and also disable it completelly. There is option to pause separate providers and also an option to terminate (disable) separate providers.

 

I just checked my daughter's pc and avast had put a few files in the virus chest. Selecting restore does seem to restore the files, but there is no visual notification of the restoration and a copy of the file remains in the vault. After checking that the files had in fact restored, I just selected delete to empty the virus chest.

 

What does that mean? "First you disable self-defense for that and also disable it completelly"?

When providers have been terminated, do they remain off on reboot?
--> Edit: I see the answer to my question. All I had to do was read the choices a little more carefully.

 

Of course disabling avast through msconfig and services.msc is only if disabling the shields in the avast UI doesn't work.

 

Thank you. I think that might be what's going on. I'm just reading that very thing on the Avast forum. I'll have to go through and see which ones I restored, etc.. Ahh what a mess. Thanks for letting me know

 

Sorry, should have mentioned. A copy of the file is retained in the chest.
Restoring those 32 to their original locations should have fixed problems. It is worth double-checking each location to make sure the file has restored before deleting it from the chest.
Right PITA, I know.

I've been fortunate myself. Fortunate to have found forums like this one and the Avast forum long enough ago to realize that in the event of detection, the first thing one does is investigate, rather than immediately delete/quarantine.

I don't recall being called "speedy" before.
Not speedy enough, I'm afraid, both in realizing what was happening, and in being able to respond to it.
Would have been nice to be able to get through to the Avast forum in a more timely fashion, to try and minimize damage. Some poor bu@@ers have had their OS hosed through this one.

 

Thank you all so much for your help! I appreciate it! I will go through each file to be sure it's restored.

 

Everything working fine now.
No more FPs

 

Official response from Avast!:
http://forum.avast.com/index.php?topic=51647

Alwil will release HOW-TO guides for those affected soon.