System: Dell Optiplex GX620, 160GB SATA, no PS2 ports; keyboard and mouse are USB, backup device is a IOMega 250GB external USB 2.0 hard drive. ATI: True Image 8, build 937 I can only backup the system if I install ATI onto the system (this appears to work just fine). However, when using the Bootable CD that is created using the Rescue Media creator, the keyboard and mouse are normally not recognized. If they are recognized, they do not operate correctly. I do not know if the internal SATA drive or the external USB 2.0 drive are recognized correctly due to the flaky keyboard and mouse; I have to power-off the system in order to do anything after ATI is loaded from the Rescue CD. When ATI is loading, I see a message: ata2: disabling port I have seen similar problems posted, but not fixes. E.g. (I'm using ATI8, this other append deals with ATI9, but they have the same problem with their USB kb/mouse and they have the same Dell system): http://www.wilderssecurity.com/showthread.php?t=105083 While I can use the backup images under Windows, I will be stuck if I need to do a complete system restore. Please HELP!!