AppGuard 1.4.7.0 is out

Discussion in 'other anti-malware software' started by demoneye, Mar 16, 2010.

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  1. buckslayr

    buckslayr Registered Member

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    Does anybody have any thoughts about running appguard alongside of a-squared?
     
  2. buckslayr

    buckslayr Registered Member

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    I want to tip my hat to appguard support team. I was having some license issues and they were extremely helpful getting things straightened out. Appguard is running great now.
     
  3. ellison64

    ellison64 Registered Member

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    Im trying to install appguard on my desktop for my daughter to use ,but getting unlock key is already active when i try online activation.It was installed a few months back but reinstalled vista on the desktop ,so its not on my laptop or desktop now.Should the software have been deactivated like shadowprotect before uninstalling it?.Ive contacted appguard but they are out of the office until monday.Anyone have any suggestions how to get my lice3nce to activate?.
    tia
    ellison
     
  4. 1000db

    1000db Registered Member

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    When you reboot the machine does AG ask for a key or to continue the trial?
     
  5. buckslayr

    buckslayr Registered Member

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    I struggled for a couple of days with the same problem. Uninstall & reboot. Re-instsall. Don't restart when it asks you to. Click on appguard and then insert license. Should activate. Then reboot.
     
  6. ellison64

    ellison64 Registered Member

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    Hmmm...
    Ive reinstalled appgaurd as aministrator,put in licence and activated it and rebooted.The only problem now though ,is the program doesnt seem to be working correctly.When i open the gui ,theres only status and settings tab ,with everything set to off in red letters ,and theres nothing to lcik in either tab except ok.Appguard is in the system tray with a green tick but nothings working?.This is getting frustrating.Im using vista and avg Internet security.I also have shadow defender installed but everythings running in nor mal mode.
    ellison

    p.s i dont see any app guard process running in taskmanager either,although the tray icons there.
     
  7. buckslayr

    buckslayr Registered Member

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    Make sure to delete all program folders when you uninstall. Try using revo.
     
  8. Eirik

    Eirik Registered Member

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    Hi All,

    The AppGuard Support team is actually in today. However, one of the members is out and set up his 'auto-respond' without exclusions. Ellison received one of these when he contacted us, which suggests everyone is out until Monday.

    Cheers,

    Eirik
     
  9. ellison64

    ellison64 Registered Member

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    Well appguard support have just emailed me and are helping figure this out (looks like someone must still be at the office).The appguard service is showing that its running and set to automatic,however when i click the service entry i get a pop up that says "configuration manager .The specified value does not exist in the registry"
    ellison
     
  10. ellison64

    ellison64 Registered Member

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    Thanks for the email support.Trying to get this running so i can go have a drink and get my daughter off my back..and let her use the pc :)
    ellison
     
  11. ellison64

    ellison64 Registered Member

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    Hello Eirik....
    Please thank your team for helping me get appguard up and running.Ive followed instructions in support email ,( had to show hidden folders to delete) re-installed ,activated license and all is well.Now im off to have some wine,and my daughter can happily play on bebo.
    thanks again
    ellison
     
  12. Greg S

    Greg S Registered Member

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    Drive-by download protection does not honor an allowed addition to Drive-By Download Protection Extensions.
     
  13. pegr

    pegr Registered Member

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    After making the changes try exiting the GUI and reloading it again and see if that helps. My experience of adding folders in order to customise the way AppGuard works is that the changes don't always take immediate effect without first restarting the GUI.
     
  14. Greg S

    Greg S Registered Member

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    Hmm, let me experiment with this.


    OK, didn't experiment. I was going to but before doing that, I wanted to try one more time before the GUI restart thingy and now it works. What's up with that?
     
    Last edited: Apr 24, 2010
  15. Greg S

    Greg S Registered Member

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    Eirik, I'm back on this Private Folders situation again and I have a question. I have AG installed on E: partition and the default private folder for IE is e:\users\seven\documents. Here is what I get when I use the paper clip for attaching images in the forum.

    Capture.JPG

    Notice in the screenshot that I only get the AG info dialog for the supposed blocked action. OK, if I navigate in the left hand sidebar to "Computer\Windows 7 Professional\Users\Seven\My Documents", I get this

    Capture3.JPG

    Notice in that screenshot, the dialog with "Access is denied." Which of the two screenshots is AG's intended behavior? Keep in mind that I've mentioned before that with the first screenshot, I have been able to access and post images on forums, contrary to what the first screenshot dialog states.
     
  16. pegr

    pegr Registered Member

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    I wonder whether there may sometimes be a delay in the communication between the two AppGuard processes: AppGuardGUI.exe and AppGuardAgent.exe. If true, this could explain why the behaviour is inconsistent, and also why exiting and restarting the GUI or rebooting the PC solves the problem.
     
  17. Greg S

    Greg S Registered Member

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    Could be. I'm about ready to throw in the towel on AG again. My biggest complaint is the reporting of so called blocked writings to such and such file which for me is not true. Here's a another one similar to the screenies in the last reply. Every time a song is played in WMP12, AG's tray icon starts flashing and the status panel tab chokes down with these entries.

    Capture.JPG

    AG's been uninstalled here for quite some time and many songs have been played whilst AG's been uninstalled. Look at the file details last access time. Better yet, look at the modified time

    Capture2.JPG

    So, it appears that AG is again stating that it's blocking the writing of some file but in fact it's not.
     
  18. pegr

    pegr Registered Member

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    Not sure what's going on there. Perhaps we need Eirik to comment on this. As a possible workaround, one thing you could try to quieten AppGuard down would be to create an exclusion for the folder.
     
  19. Eirik

    Eirik Registered Member

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    Hi All,

    I'm working from a new laptop, not yet fully configured and all. But, at least I can do this...

    So, Greg, an engineer replicated your observations. BTW, we assumed that your system drive is E:, let us know if not. This blocking event is the result of guarding Windows Media Player, and not due to privacy mode. I don't know enough to tell you what WMP is actually doing. Sometimes a programmer (i.e., WMP) uses the wrong API, or in the wrong way. We'll take a look at this in the next regression cycle. As far as I've heard from you and the engineer, WMP is working okay but those event blocks, particularly the blinking AppGuard icon, are annoying.

    I can recommend two actions for now. First and preferred, disable notifications for WMP by unchecking the respective checkbox/column in the guard list. Second, not preferred, define an exception rule that allows guarded applications to write there.

    I hope this helps.

    Cheers,

    Eirik
     
  20. Greg S

    Greg S Registered Member

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    Thanks, E: is correct and yes WMP does work fine, it's the filling up of the status panel with the messages that is the most annoying but the flashing icon is a close second. The population of status messages occurs each time a song is played, not just for the initial launch and first song played in WMP.
     
  21. mike21

    mike21 Registered Member

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    Well another keygen for fd-isr. And you have in your sig fd-isr.
     

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  22. Greg S

    Greg S Registered Member

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    Eirik, WMP seems to be fixed by setting "Alarm" to "No". It still taxes the Event Viewer but at least it takes care of populating AG status tab and the blinking icon. In my post above https://www.wilderssecurity.com/showpost.php?p=1665956&postcount=90,
    Which of the two screenshots is AG's intended behavior? Also, why is the global xml policy formatted so nicely but the users policy is run together all on one line? Where is the how to's on editing the policy? Can I remove all the Office, Chrome, Adobe etc. rules?

    What is the purpose of this rule?
    Code:
              <C_BRN_TE_FOLDER>
                <eFolder>6</eFolder>
                <eAccessType>1</eAccessType>
                <bUser>true</bUser>
                <tcPath>desktop.ini</tcPath>
              </C_BRN_TE_FOLDER> 
     
  23. Kees1958

    Kees1958 Registered Member

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    Playing with appguard again :D

    Noticed that I get warnings when using privacy mode on rootdir access in following situation.

    Rootdir is added to privacy mode
    Subsir is added as an allowed directory


    By the way is it possible to disable blinking icon?
     
  24. Brocke

    Brocke Registered Member

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    I agree that would be a good addon feature. good suggestion nonless on adding that because id like to see it added.
     
  25. Eirik

    Eirik Registered Member

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    In both cases, AppGuard is behaving the same. It displays the “AppGuard has blocked….” message. The other message box is displayed by the application as a result of being denied access to the folder.






    The global XML policy file is relatively static and was created directly by programmers whereas the dynamic or user policy is ever-changing and created by AppGuard. Our developers didn't invest much effort to endow AppGuard with better XML file formatting capabilities.


    Admin guide. I'll send via PM.





    Yes, but you'd have to adjust the counters in the tags, as you'll see in the admin guide. BTW, I wouldn't expect any performance benefit from deleting these.



    When I.E. attempts to open the My Documents folder it always tries to read the desktop.ini file in the My Documents folder. This was causing many alarms in the AppGuard details tab and Windows event viewer. The rule is making an exception so that the desktop.ini file can be read by I.E.

    Cheers,

    Eirik
     
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