Amon fails to start

Discussion in 'NOD32 version 1 Forum' started by Jay, Feb 19, 2003.

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  1. Jay

    Jay Guest

    After working fine for 6 months, we got an error message the other day on startup:

    -->Error loading resident protection
    -->Cannot initialize scanner

    I saw a similar problem posted and the problem was the temporary directory was deleted. I have checked our computer and the temp directory is still there. Any other suggestions? (I have already tried re-installing).

    Jay.
     
  2. Help

    Help Registered Member

    Joined:
    Feb 19, 2003
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    Sorry, forgot to mention that I'm running NT 4.0

    Jay.
     
  3. jan

    jan Former Eset Moderator

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    Hey Jay,

    - do you have also any other Anti-virus software installed on that machine?

    - pls. post here the content of the Control Center "Info" tab from that PC, if possible.

    thanks. :)

    jan
     
  4. Jay

    Jay Guest

    Hi,

    I'm not running any other virus software.

    As requested, this is what the Info Tab looks like:

    NOD32 system information
    Version:         1.364 (20030221)
    Installed on:      02/24/2003
    Virus database build:   2802
    Environment version:   1.047
    Last Update attempt:   02/24/03 11:43:09

    Operating system information
    Platform:   Windows NT 4.0
    Version:   4.0.1111 b
    Common controls version: 5.81.4807
    RAM:   64 MB

    Diagnostics information
    Base module build:   2785
     
  5. jan

    jan Former Eset Moderator

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    Hey Jay,

    need more info from you - sent you a private message.

    THX. :)

    jan
     
  6. Jay

    Jay Guest

    Hi,

    sorry for the trouble. Have found the problem. Control Center was pointed at our server for updates. Our server had crashed and once I pointed the updates towards the website, it started fine.

    Cheers

    Jay.
     
  7. jan

    jan Former Eset Moderator

    Joined:
    Oct 25, 2002
    Posts:
    804
    Hi,

    glad it's running again. :)

    Cheers, :cool:

    jan
     
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