Alert when download an update...

Discussion in 'NOD32 version 2 Forum' started by rdsu, Aug 7, 2004.

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  1. rdsu

    rdsu Registered Member

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    Hi,

    It's possible to implement an option to alert the user when the update have success or failed to check or failed to download? Like the avast!...

    I think this will be a very useful feature to the users are informed about the updates...

    Thanks
     
    Last edited: Aug 7, 2004
  2. Blackspear

    Blackspear Global Moderator

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    Good idea VaMPIRIC_CROW

    Cheers :D
     
  3. Marcos

    Marcos Eset Staff Account

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    Guys, don't you get a message saying that "NOD32 has been updated to version 1.xxx" after an update has completed?
     
  4. Blackspear

    Blackspear Global Moderator

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    Update yes, failed to update no...

    Cheers :D
     
  5. rdsu

    rdsu Registered Member

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    Yep...

    Marcos, you know that I've problems with the updates related in this Topic "Downloaded file is damaged...", so this will be a very handy feature...
     
  6. rdsu

    rdsu Registered Member

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    Something like this will implemented?
     
  7. rdsu

    rdsu Registered Member

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  8. rumpstah

    rumpstah Registered Member

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    This feature is already available in the NOD32 System Setup/Notification tabs-Send other warnings to: This uses SMTP and works very well for me.


     
  9. rdsu

    rdsu Registered Member

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    I'm refering to have a dialog window like we have when NOD32 made an update...

     
  10. john smith

    john smith Registered Member

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    I'm unclear on this function. I recently mentioned that I went 5 days with NOD failing to connect to the update server because my subscription (and
    thus my username and password) had expired. I had carelessly forgotten
    the single alert earlier that my subscription was nearly up. Not once did NOD alert me that my connection attempts were failing.

    I know that Blackspear mentioned that it was advisable to check regularly to be sure that we were getting updates, but an alert would be nice.

    Would the "notification" option, if configured, have e-mailed me and told me about the failure to connect to ESET's server after ESET no longer recognized my subscription as valid?

    John S.
     
  11. rumpstah

    rumpstah Registered Member

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    Yes it would.

     
  12. john smith

    john smith Registered Member

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    As to whether the notification function would inform me if my subscription had expired:

    Thanks, rumpstah. I just set up the configuration and successfully received a test message (even though it came from myself :) ).

    John
     
  13. rumpstah

    rumpstah Registered Member

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    If your subscription has expired (not the exact message you will receive) can be tested by removing your username/password from the Control Center and trying to do an update with the Notifications enabled. I believe it gives an invalid username/password.

     
  14. Blackspear

    Blackspear Global Moderator

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    Very nice Rumpstah, we'll keep you around, you are safe from being voted off for another night... ;)

    :D :cool: :D :cool: :D
     
  15. sagittarius

    sagittarius Registered Member

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    As a reseller, I use this setting to send warnings to myself .. which is how I knew about all the failed updates last month. That way, if I receive more than one of these, I can contact the user & help them resolve the problem.

    So, a warning that immediately alerts the user of a failed update would be a useful feature. In fact, if it could prompt the user on start up of their computer, that their last update failed, that would be even better.

    In my experience, it is often not the owner, but one of their children who checks the email and doesn't pass the information on to their parents - another reason why I like to configure the warnings to come to me personally. ;)
     
  16. rumpstah

    rumpstah Registered Member

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    Well, umm... :p :eek:

     
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