Acronis True Image 8 error messages

Discussion in 'Acronis True Image Product Line' started by qaps, Mar 25, 2005.

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  1. qaps

    qaps Guest

    When using the Acronis provided CD-ROM or when using the created Boot Recovery Disk I get the same two error messages and don't know whether they will impack a final restoration or not. I'm using build 768 and have been unable to l download 800. I keep getting returned to the login page. Yes I have cookies enabled, but use a proxy called cookie cop. It works with virtually all sites. Errors follow:

    "usb C: USB device not acccepting new address=9 (error=-32)" - although program seems to continue on ok.

    "Failed to read from Sector 0 of the hard disk 0" - retry does not cause any response and I have to hit cancel twice, which brings me to a lpage which looks like I can initiate recoveries. Norton Disk DOctor checks out ok.

    Anyone experienced these before? I'm using XP Pro on a ThinkPad and have created a set of images on USB 2.0 Maxtor external drives. Any ideas would be appreciated. Thanks.
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello qaps,

    Thank you for choosing Acronis True Image (

    You need to get the latest build because it contains several fixes in Acronis Bootable CD. Please make sure you have registered at and if so please try to download the latest build from Please note that you may download the latest build using any computer you wish (in case you have problems with Internet connection at home).

    Thank you.
    Ilya Toytman
  3. qaps

    qaps Guest

    I tried to do the download with version 4.7 of Netscape on a Win95 machine and that worked. I'll install it on the intended WInXPPro machine and see if the errors are cleared up.
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