Acronis TI9 Backup over LAN slow

Hello,

I tried to Backup my "IBM Thinkpad" using "Acronis TI 9" over my local network (100mbit). It takes about 2h to backup ~25gb Partition...

The incoming traffic on my storage server is ~4000kb/s...

 

Are you doing it within Windows or the Rescue CD environment?

Is 25GB the total partition size? If so, how much of the 25GB is used?

Is the 2h the time for the backup only or does it include time to Verify the archive after it is created? If so, what is the actual archive creation time?

Are you using compression?

 

In Rescue CD environment.

25GB is used.

I am not sure... I didn't configure anything special...

Yes, normal-compression.

 

I did a test a while ago. I used the Rescue CD to create the image over a 100Mbits/s LAN.

My compressed image size was 1.575GB and the uncompressed was 3.8 GB. It took 7 min 6s to create the backup over the LAN.

This is about 2.6x faster than you are reporting. The best way to compare my numbers is to see how big your compressed .tib file(s) for the backup are and comparing that number to my 1.575GB at 7 min 6s. By comparing the amount of data actually transferred over the network it eliminates the fact that your data may have been more or less compressed than mine.

Have a look in your Tools Options Backup Settings and see if you have "Verify Archive upon creation completed "enabled. This will almost double the time!

Note that if you do the operation in Windows it will very likely be about 2x faster based on my experience.

 

Hello Whissi,

Thank you for choosing Acronis Disk Backup Software.

Please make sure that you use the latest build (3567) of Acronis True Image 9.0 Home which is available at: http://www.acronis.com/homecomputing/support/updates/

To get access to updates you should create an account at:
http://www.acronis.com/homecomputing/my/
then log in and use your serial number to register your software.

If the problem persists with the latest build, please clarify what the size of your image is.

How long does it take to copy large files over the network? How long does it take to create the image locally?

Please also boot the computer from Acronis True Image Bootable Rescue CD and press F11 key when the selection screen advising you to select either "Full", "Safe" or "Boot into Windows" option appears;

- After you get the "Linux Kernel Settings" prompt, please remove the "quiet" word, click on the OK button, choose "Full Version" and wait for # prompt to appear;

- Issue the following commands:

asamba dhcp -n
asamba masters

- Write down the output after each of the commands or use a digital camera to make a shots of the output screens;

- Insert a diskette in a floppy disk drive and issue the following commands;

cd tmp
mkdir mntdir
mount /devfs/floppy/0 mntdir
cat /proc/net/dev > mntdir/net.txt
sysinfo > mntdir/sysinfo.txt
umount mntdir

- Collect the net.txt and sysinfo.txt files from the diskette.

Please also note that sometimes the sysinfo.txt and net.txt files are not readable from under Windows. In this case please try entering the file names using capital letters (SYSINFO.TXT, NET.TXT) or follow the instructions provided in this previous post.

If you do not have a floppy drive then please take a look at this previous post explaining how to save the sysinfo.txt file to USB flash drive.

Please submit a request for technical support. Attach all the collected files and information to your request along with the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Tatyana Tsyngaeva

 

I am german customer... So actual I can only use build #2337.

Should I contact support or wait till #3567 german is released and test it again?


FYI:
Today I tried to restore the created backup. It takes about 10h to restore it. I connected the notebook (IBM Thinkpad T43P, 2668G7G) directly to my server (1GBit)...

 

Hello Whissi,

Thank you for choosing Acronis Disk Backup Software.

Please note that build 3567 (German version) of Acronis True Image 9.0 has been already released. You can download it at http://www.acronis.de/homecomputing/support/updates/

Please install it and see whether the problem still persists.

If the problem still persists, please provide the requested information above and contact our German Support Team at support@acronis.de.

Thank you.
--
Tatyana Tsyngaeva