Acronis TI Server Enterprise 9 ?

Hi, when will version 9 of the Server edition be released. If we buy version 8 today, will version 9 be a free upgrade or are we better off waiting.

Also is there any other forums for corporate support. I find I have to wade through lots of posts here about the desktop version to get any sort of information about the server version.

Thanks

 

Hello nan0dog,

Thank you for your interest in Acronis Remote Server Backup Software.

We plan to release 9.0 version of Acronis True Image Enterprise Server in the end of November. However i can't tell you the exact date of release at this moment.

Please note that our upgrade policy is to provide free upgrades to (a) customers who purchased the software 30 days prior to the release of a new version, and/or (b) customers who have purchased software maintenance or a site license that includes software maintenance. We realize that the 30 day cut-off appears to be arbitrary, but it is keeping with the procedures of other established software companies. If we had a 90 day cut-off, somebody who purchased the product 91 days before hand who would ask us to upgrade or that s/he would not have bought the product had they known to wait just one more day. At some point we have to draw a line and move on to working on the next version.

There is no official forum for corporate products. However we offer our corporate customers a special Acronis Maintenance and Priority Support(AMPS) service which allows you to contact direct...problems. Thank you. -- Semyonov Vasily

 

Thank you for your reply Semyonov. We are buying maintenance so we should be able to upgrade to 9. Full steam ahead then.

Is their any howto's or info on imaging serves with MS Exchange, SQL Server, IIS installed. Do you need to manually stop services or will TI automatically know these products are installed and take the appropiate action?

Thanks.