My problem is this. http://www.wilderssecurity.com/showthread.php?t=185924 Now I called the support hotline in Germany. They said that I must make a BartPE CD. I said that i have Vista installed. They said that I must go to a friend and must get a Windows XP CD from him ?? I have no friend with a XP CD. I said that TI 10 worked very well for me. Now the best: He said, that TI 11 is a new product and it could be, that TI 11 no longer support my system (TI 10 worked). Now I am asking myself, what a piece of software I bought here. It seems that Acronis is developing backwards not the other direction. I hope that in the next hours or days an update is online, that solve the problem. A secure software which makes no system restore is no complete product, it´s beta software. Greetings from a paying customer.