Acronis Loader : No configuration file present

Discussion in 'Acronis True Image Product Line' started by hsinghm, Jul 23, 2007.

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  1. hsinghm

    hsinghm Registered Member

    Jul 23, 2007
    Dear All,

    We are using Seagate hard disk and seagate give this disc wizrd tools

    It is using Acronis in it and we are trying to make a bootable media with option " Create Bootable Media".It creates the bootable media in ISO format .I have used that ISO to make a CD and then i have tried to boot the PC with that CD .It boots but it gives this message " Acronis Loader: No configuration file present"

    I would like to fix this problem since we are trying to get the bootable Cd to work and then take a backup on external USB hard disk.
    I have used in past the Acronis which can boot from CD and it gives you option to restore / backup but this Cd is not working.I have seen in some other posts that the MBR may be the problem but i think its not since its a bootable CD which is trying to boot and is irrelevant of the MBR .

    Pls help.

    Thanking you in anticipation


  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello hsinghm,

    Thank you for choosing Acronis Disk Backup Software.

    Please create Acronis Report and Windows System Information as it is described in Acronis Help Post.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    Michael Fedyulin
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