I need customer support for Acronis True Image 9 Home & have found Acronis Live Chat & Silverlinesoftware.com ranked as "red" (unsafe) by my McAfee Site Advisor! Why is this? What avenue do I take for safe customer support? --- Next day... I wanted to follow through & let you know what McAfee had to say re: Silverlinesoftware's site: "When we tested this site we found links to cnet.com.au, which we found to be a distributor of downloads some people consider adware, spyware or other unwanted programs." -McAfee Also my PC Tools Spyware Doctor blocks access to Silverlinesoftware.com. I am becoming very grateful for this forum.