Acronis in VistaPE...

Discussion in 'Acronis True Image Product Line' started by sgrb, Nov 19, 2008.

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  1. sgrb

    sgrb Registered Member

    Apr 26, 2003
    As soon as the CD has terminated the boot a message saying that "Acronis runtime has terminated for unknow reasons" is displyed ...
    But if I start Acronis it works...
    Is it normal ?
  2. mustang

    mustang Developer

    Apr 12, 2005
    Not normal, but it does seem to pop up rarely. A few TI files are being run like TrueImageMonitor.exe and TimounterMonitor.exe. One of them had a problem on your setup. I wouldn't worry about it, as long as True Image works.
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello sgrb, and mustang,

    Thank you for choosing Acronis Disk Backup Software.

    You may leave it as is, since software works.

    However, please check these workarounds which could help:

    First of all, please make sure you use the latest build, which is available at our web site . To get access to updates you should first register Acronis software here.

    You should completely uninstall the software from your system and install it again, it looks like some drivers required for our program work weren't installed correctly. Here are the instructions:

    1.Completely uninstall any previous version of Acronis True Image (including all the trial versions of the product). (Start -> Settings -> Control Panel -> Add or Remove Programs).

    2.Delete all files in \Documents and Settings\[Account Name]\Local Settings\Temp\ folder by running Disk Cleanup wizard from the system drive (e.g. C: ) Properties (remember to check the Temporary Files checkbox).

    3.Download the utility from, install and run it.

    4.Select the Acronis product you are trying to install and hit Remove.

    5.Try installing the product again.

    Thank you.
    Alexander Nikolsky
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