Acronis Bsod"s Comp Occasionally!!

Discussion in 'Acronis True Image Product Line' started by fishmaster, Jul 21, 2009.

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  1. Acronis Support

    Acronis Support Acronis Support Staff

    Hello fishmaster,

    Thank you for using Acronis True Image Home 2009

    Is your operating system Windows Vista SP2? If so then try to do the following. Disable Try and Decide service and see if the issue persists. Right-click My Computer -> Manage -> Services and Applications -> Services -> Find Acronis Try and Decide Service and disable it. Let us know the results.

    Best regards,
    Dmitry Nikolaev
  2. TomTinsley

    TomTinsley Registered Member

    Actually Try and Decide is not running on my machine. Only "Acronis OS Selector Reinstall Service" and "Acronis Scheduler2 Service" is in Services.
  3. fishmaster

    fishmaster Registered Member

    Mine not running and have never used it...Of course I never use the 'scheduler' per say. But as with every software that goes HAS to have multiple services that take up space. energy and resources...

    After the two silly emails I got from the 'scripted kiddy' support team ironically contradicting themselves. Proving they have no clue to what is really going on nor understand despite simple dump files and somone spelling it out to them....I am a little bit ~Snip~ off at incompetence and wasting my tome with ATI:thumbd:
    Last edited by a moderator: Aug 8, 2009
  4. pag78

    pag78 Registered Member

    I am also having the same problem. I do not have Try and decide running in services and before I updated to SP2 I couldn't even uninstall this product.

    Tech support is absolutely worthless as I have not received a reply back since earlier this week and while exporting photos out of Lightroom I recieved BSOD's numerous times. What a pile of s***!
  5. fishmaster

    fishmaster Registered Member

    We are still waiting for a fix...because aint nothing like loosing the ability to use thumb drives in a computer because of a rouge driver ATI managed to deploy in their 'update'
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