Acronis and Windows Vista??

Hi there,
first of all sorry for my bad english, im german .
I have a problem to make a restore of an backup image. I made these Image with Acronis v4871. Afaik, these version is ready with Windows Vista, isnt it?

Ok, what i have done.
I start Acronis True Image and choose "backup" and "my computer". No problems, everythig works fine. Then i try to do a restore of the system using this backup image. after i choose the whole options there comes a message which says i have to restart the computer. while booting, after a while there comes a black screen with the acronis logo top left and "loading, please wait".
after that, nothing happen. im waiting 2 hrs, nothing.

So, i even try to boot with the rescue media cd. booting with this, i have 3 options, "save mode", "full mode" and "windows". If i choose save mode or full mode, the same thing happens. acronis logo and "loading please wait", and nothing more.
Could anyone help me?

thx
prikkelpitt

 

Hello

TI 10 up from 4871 is Vista ready, yep! There is a new build out (4940), which should fix the restore Problem (that's at least what I've read about the new build). Maybe you should try updating your Version?

Best Regards,
SysKeeper

 

Prikkelpitt, are you using any wireless devices or have many usb devices including hubs on that system?

 

@ralphie

No wireless devices here.
Im using an external usb hdd, connected on an build-in hdd dock station and the build-in cardreader, no hubs.

prikkelpitt

 

A dock station? So this is a laptop. Can you try the process without the docking station? Is there a usb port directly on the laptop to connect the external usb drive?

 

No, it is not a laptop. It´s a desktop pc with a build in dock station. Something like https://www.medionshop.de/deshop/popup/xxl_abbildung.jsp?product=Premium+PC+6311&imageURL=https://www.medionshop.de/P23ShopImagesDE//45/45DA30A035266192E10000000A000059.jpg
And i try also with disconnected hdd, same problem.

prikkelpitt