Acronis 8 Workstation

We run Acronis True Image 8 and notice that the incremental backup feature never works when connected to our FTP server - we have a mobile workforce so connections to this FTP server are made remotely.

Here is the error we receive:
C0064006C: Incremental backup is not possible
The file you have chosen is not the Acronis True Image backup, or the file is corrupted, or this is not the last volume of multi-volume archive.

Do you wish to proceed with the current file name? If you proceed, the chosen file will be overwritten and the full backup will be created.

Otherwise, you will create an incremental backup by choosing the valid archive file name or hte last volume of multi-volume archive.

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Does this error mean I should create 2 task for each employee?
One to create a local incremental backup copy and a 2nd that is linked to the incremental files?

Not quite sure I understand how this works, any help would be much appreciated.

We are trying to avoid duplication files so having a backup sit locally on the laptop and the server creates unneeded wasted space. Also the full backups can take a long time each time depending on the size users are transmiting, thanks!

Mike

 

Hello icanectc,

Thank you for using Acronis Products

In order to create Incremental backup you should first made full backup. If this is not the case and you have already created full backup then the source of the issue can be full backup archive corruption. Please check it by means of the program’s validation tool.

Best regards,
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Dmitry Nikolaev