About the price of prevx

I really want to add it to my Antivir Personal premium, but why is it so expensive? Yeah, I know prevx is worth it blah blah, but come on give us a better price and you got yourself a yearly cusomter!

 

I don't want to sound picky but I find their price to be right in line with everything else out there. Considering Prevx is one of the stallions that ain't bad at all...

 

I agree the price isn't a problem compared to other solutions!

TH

 

I agree with the OP. I think it would sell better with a lower price. You can get Norton, Panda, Kaspersky, etc dirt cheap or even free with rebates.

 

The difference between us and the other AV companies is that we fully guarantee our malware removal. That means, if for whatever reason we cannot clean your PC automatically, we will either have one of our engineers help you out remotely or we will issue you a refund, unlike the other vendors who charge anywhere from $50 to $90 per incident (sometimes per hour) to clean PCs that were protected by their solution before the infection.

This does put a bit of an increase on the price but I don't think our prices are too out of line once you get into a year or multiyear license. Granted, the one month license is high but a majority of the overhead from a user comes from their first month (the cleanup in particular) which is why we're forced to scale the prices in this manner.

Let me know your thoughts!

 

This guarantee ends up being a pricey IMHO. I can get a 3 user license of Norton AV or Norton Internet Security(arguably a more fully featured product), for a fraction of the cost of Prevx. Same with Panda, and I am pretty sure Kaspesky. Just check Newegg, Amazon, Buy.com, Costco, Fry's/Outpost, etc., (not to mention Ebay). Also, most of the listed programs can be had for free with the purchase of tax software at Bestbuy, Officemax, Officedepot, etc...

I like Prevx and think it is great, but it is not currently priced at a point that I would buy a license to cover all the PCs in my house. I think if you guys want to get into more homes you need to price more aggressively, but I am certainly no marketing expert.

 

No offense Joe, but this is like a used car slick ad. Yes you may clean it but do you also promise to ensure that any damage inflicted by the malware is fixed. No, I dont think so. So you can clean it like most AVs but like most AVs there still can be some lingering effects. Prevx is money hungry and is priced to high.

 

Come on folks, opinions about cost are always relative.
ie: I have 3 (three) licences of Eset AV not being used, these are valid 'til Sept '10.
Now that's expensive, but it is my choice.

 

Ok, but I consider myself a common Joe when it comes to knowing about prevx..I know it's good and it works along side other antiviruses. Prices is where it's at with me and many other like myself, once prevx is along the same price as buying a year for Antivir for example, then I will gladly buy it.

 

Perhaps you could offer a lower priced product without this guaranteed removal assistance for those users that employ disk imaging so would never require it?

 

Sure, in some cases threats aren't fully reversible (i.e. ransomware which encrypts files) but if you've seen, we've made numerous tools to aid in cleaning these infections over the last few years and adamantly work to correct them as best as possible.

Go around to almost any AV vendor and see what they say about pre-existing infections... almost every one that I've asked insists that their product needs to be installed on an already clean PC.

 

well, I would have to agree that you have the best cleaning I have seen.

 

On http://www.symantec.com/norton/internet-security -

"Norton Antivirus 2010 1 Year Protection for up to 1 Home PC" - $39.99

Prevx 3.0 1 Year Protection and Cleanup - $29.95

Sure, it is a fraction of the price, although that fraction is higher than 1

Buying through a reseller like Best Buy or a bundled deal changes the game entirely - usually the discounts are from resellers who get a discounted price for buying in bulk that resell and eat the profit they would have made just to get the people in to buy other products as well.

 

In theory we could but the population of users that use disk imaging is so small it would just complicate manners. As soon as we would offer it, I'm sure the first person to buy it would just click it because it was cheaper and then write in complaining

 

A 3 user license for Norton AV is about 60 bucks.

 

Poor choice of analogies, comparing Prevx's guarantee to "a used car slick ad". Used cars may not come with a written warranty, may be sold 'as is', and if either of those two cases are true, are then covered by an implied warranty, which basically reference reasonable quality standards.

 

Ah, just throw out a "Bits du Jour" special offer once or twice yearly and see what happens!

 

You looked at their website rather than the true purchase price that can be found on the sites I listed, or your local Bestbuy, Walmart, Sams Club, etc.. If I wanted to spend 5min, I could probably find prices ranging from free after rebate to $20. I have seen 3pc/2 yr licenses for Norton on Ebay sell for about $10.

Unfortunately Prevx is only sold through it's own website, with maybe the occasional coupon code of 10%. Heck I even bought MBAM and SAS licenses for $20 - lifetime licenses.

I actually see things getting tougher in general for all paid security software. MSE, AVG, Avira are solid. Avast 5 is looking fantastic. Panda Cloud and Immunet are new, but show potential of things to come. All have effective free versions. It is getting harder to justify spending $35-$60 a year on similar software, when free software offers enough protection for most people.

 

http://www.buy.com/prod/norton-antivirus-2010-3-pcs-1-year-protection/q/loc/105/211970494.html

$35 after shipping, but I have seen better deals. Just have to watch sales.

 

But if you take into account the support that Prevx provides, IMHO it is well worth the current price.

I have used the support of MANY security software over about a 15-year period and in all that time, Prevx has been the best for me. Both in their response time and in the successful solving of problems.

The Forum support here and the official support has been superb; well worth paying a premium for.

 

I agree. The excellence of support must be added into the equation. However, while I have experienced unsurpassed forum support (kudos to Joe), the official support has been very ordinary... and that may be a kind way of putting it.

 

say what you want Page but Prevx is still FP ridden and really not worth a crap in the real world. Now bash me if you wish, but this is about to become known.

 

say it aint so joe, or should I say, Virus Joe.

 

As I mentioned, I happen to like Prevx, just not the way it is priced.

 

I have no intent to bash you, trjam. Each of us is accountable for what we post, and you now own those "not worth a crap in the real world" words.