A-squared update problem

Discussion in 'other anti-trojan software' started by chaos16, Jun 21, 2007.

Thread Status:
Not open for further replies.
  1. chaos16

    chaos16 Registered Member

    Joined:
    Feb 14, 2005
    Posts:
    1,004
    I am having a problem with updating A-Squared


    i am able to update the signatures but it never does the program update can anyone help pls it goes to the end but it stays there and i have to close it i have kept it downloading before for at least 4 hours but nothing happens it says downloading and it goes to the 100% but i guess it doesn't install

    i have been having this problem for a about 3 days i think
     
  2. innerpeace

    innerpeace Registered Member

    Joined:
    Jan 15, 2007
    Posts:
    2,121
    Location:
    Mountaineer Country
    Although I can't help, I have seen the same thing twice this week. Yesterday everything went fine until about 86% then it crawled for 5 minutes. I finally stopped it, restarted the program because it froze up and the icon disappeared and then I restarted A2 manually and then updated the rest. I'm hoping everything is ok. Yesterdays' update had many program components. This is very odd, because I have had no problems before with A2. You might try manually updating at a different time of day.

    innerpeace
     
  3. coolbluewater

    coolbluewater Registered Member

    Joined:
    Feb 10, 2007
    Posts:
    268
    Location:
    next door to Redmond
    Same here - slow downloading and doesn't finish.
    Plus it's done these same downloads over and over again for the past week (when it did actually finish the download sequence):

    Downloading Updater module...
    Updater module - 3.0.0.216

    Downloading Updater component...
    Updater component - 3.0.0.64

    Downloading a-squared Service 3.0...
    Service application for non admin support - 3.0.0.307

    Downloading a-squared Free 3.0...
    Main application - 3.0.0.321

    Not sure why it wants/needs to keep downloading the same modules after doing it twice previously.
     
  4. ccsito

    ccsito Registered Member

    Joined:
    Jul 27, 2006
    Posts:
    1,579
    Location:
    Nation's Capital
    I have version 2.1 still in use and will see if I have the same signature update problem or not. :isay:
     
  5. innerpeace

    innerpeace Registered Member

    Joined:
    Jan 15, 2007
    Posts:
    2,121
    Location:
    Mountaineer Country
    Not sure if this helps but there is a debug.txt here. C:\Program Files\a-squared Anti-Malware\Logs Scroll towards the bottom. The sig updates have dates, but I didn't see any dates for the program updates. They do have md5s though.

    I never looked at that file before and you might be surprised what info is at the beginning of it.

    Cheers, innerpeace
     
  6. coolbluewater

    coolbluewater Registered Member

    Joined:
    Feb 10, 2007
    Posts:
    268
    Location:
    next door to Redmond
    Nice catch, innerpeace.
    The article on botnets was interesting, as was the 1/1/3000 expiration date :)
     
  7. Bio-Hazard

    Bio-Hazard Registered Member

    Joined:
    Jan 10, 2007
    Posts:
    529
    Location:
    Cornwall, UK
    Hello!

    Has anyone had had problem after update when A2 asks to be restated? Mine asks for the restart and i press okay and then it just freezes, sometimes i have to do hard shutdown because everything freezes. I t has happened twice now. Any ideas? I am using free version, so it is only ondemand.

    To op, i am not trying to hijack your thread.

    Kristian
     
  8. ccsito

    ccsito Registered Member

    Joined:
    Jul 27, 2006
    Posts:
    1,579
    Location:
    Nation's Capital
    It seems that I downloaded the version 3.0 components according to the report that shows up on the screen. I ignored the restart prompt. Will see if I get any system problems on reboot. I don't update the signature files that often since that can take up to an hour so I will see if the "infinite loop" problem shows up on the next update.
     
  9. Bio-Hazard

    Bio-Hazard Registered Member

    Joined:
    Jan 10, 2007
    Posts:
    529
    Location:
    Cornwall, UK
    Good luck!
     
  10. ccsito

    ccsito Registered Member

    Joined:
    Jul 27, 2006
    Posts:
    1,579
    Location:
    Nation's Capital
  11. Bio-Hazard

    Bio-Hazard Registered Member

    Joined:
    Jan 10, 2007
    Posts:
    529
    Location:
    Cornwall, UK
    Hello!

    I did a update this morning and it went well.
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.