A question about PC-cillin

Try to make a fresh install with the latest installer (v14.1). The lastest version doesn't have such high memory usage.

Update Website:
http://www.trendmicro.com/download/product.asp?productid=32

Latest Installer (For US, Canada and Australia):
http://www.trendmicro.com/ftp/products/pccillin/pcc26usf1410_1041.exe

Latest Installer (For all other English users):
http://www.trendmicro.com/ftp/products/pccillin/pcc26f1410_1041.exe

Please report back your testing results

 

Using the new installer its up to 73,272K in task manager over here after a full day of just sitting here while I was at work.

 

I recently upgraded to 2006 from 2005 and just for kicks did an MD5 comparison between the upgrade download from digitalriver vs the Update Center at Trend Micro for PC-cillin Internet Security 2006 and they are identical.
BTW, the size of the download was 63.1 MB, and from Sputnik's comment, his release is way different than the one for the US, Canada and Australia.

That said, here is what the sizes are of all of the processes on WinXP Pro SP2 with Pentium P4 540J, and 1GB RAM:
tmproxy.exe 73,384 KB
pccguide.exe 7,788 KB
TmPfw.exe 6,384 KB
PcCtlCom.exe 7,116 KB
Tmntsrv.exe 3,848 KB
----------------------
98,520 KB
==================

-- Tom

 

It's weird you got a memory usage this high. I'll inform the TrendMicro staff about it, I give you my memory values, this ones are confirmed as "normal".

===
PcCtlCom.exe 6.116 K
Tmntsrv.exe 3.648 K
tmproxy.exe 33.852 K
TmPfw.exe 5.792 K
pccguide.exe 5.496 K

Total ~53.618 K
===

Please only use the the one for the US, Canada and Australia only when you really life in this country. In this regions TrendMicro has different support methods (like hot-line). This in integraded in this version of the program.
If you don't life in one is this three regions, then please use for all other English users!

 

my :
Pc-cillin version 14.00.1484


PcCtlCom.exe 4.376 K
Tmntsrv.exe 2.080 K
tmproxy.exe 2.448K
TmPfw.exe 3.452 K
pccguide.exe 3.842 K

Total ~16.189 K

 

@proll
How much RAM does your computer have? Judging your values everything gets stored in the swap-page (VM-Memory Usage).

Also please make sure you update to the latest version 14.10.1023.

 

Hi Sputnik,

Here are the details of my current installation:
Component Name Last Update Version Number

Program 14.10.1041
Virus Scan Engine 8.0.1001
Virus Scan Driver 8.0.1001
Virus Scan Pattern 04/08/2006 3.325.00
Personal Firewall Driver 2.0.1091
Network Virus Pattern 04/06/2006 10236
Trojan Cleanup Engine 3.98.1012
Trojan Cleanup Pattern 04/06/2006 728
Real-time Spyware Pattern 04/06/2006 0.357.00
Spyware Pattern 04/06/2006 226
Spam-prevention Engine 3.52.1006
Spam-prevention Pattern 04/06/2006 14363
Vulnerability Check Pattern 04/06/2006 40
Vulnerability Check Information 04/06/2006 40
Web Site Filter engine 1.0.1172
Trusted application list 2

Another detail I did not report in my last post was that since I have 1GB RAM I currently have paging turned off in my Virtual Memory settings and with the Task Manager reporting: Kernel Memory=116708, Paged=96716,Nonpaged=19992

I don't know whether this contributes to the problem or not - I will turn it off to get MS's VM back in action to see what happens next reboot.

Also, I notice the difference in the Program version from what you suggested, so I assume that might be relevant, but I don't know how.

-- Tom

 

@lotuseclat79
I think I understand what's going on. Can you tell me whenever you see a button for support next to the PC-cillin 2006 logo in the main screen? If you have that, then you are using the US version.

About the memory usage I think PC-cillin is using only RAM memory and no VM on your system. You might want to confirm this (Select "VM Size" in the Windows Task Manager; "View" -> "Select collums...").
If this is the case, then your memory values are understandable and totally right (if I combine both Mem-Usage plus VM Size I reach around the same values as you reported).

 

Hi Sputnik,

I am very certain (100%) that I am using the US version. The button I see when I bring up the Main Console is labled: Security Expert to the right of the logo and above the Help button.

Before rebooting, I reset the OS to have a paging file, and when the system came up the size of tmproxy.exe on reboot with pagefile.sys was 71,840 KB.
The size has since climbed to 72,836 KB as I post this msg with a Peak Mem usage of 75,328 KB.

Currently, the VM Size = 69,960 with paging reinstituted.

I'll change back to the no paging file setting and report back the VM Size on that configuration for comparison.

-- Tom

 

@lotuseclat79
That's right, you are using the US version. I'm interested in your results when you turn off the paging file. As soon you posted this results I'll contact the TrendMicro staff and refer them to this threat.
You'll hear from me as soon I can help you out.

 

Hi Sputnik,

It appears that there is no difference between paging turned on or off. Perviously, I may not have clicked on the Set button when I changed back and forth, so I repeated everything. My system is currently running without paging.

tmproxy.exe 71,840 on reboot with paging properly set this time.
Peak Mem 75,340
VM Size 69,412
Total paging file size for all drives (80GB, 40GB) = 3065 MB

No paging file selected for both drive C: and D: and Set button clicked
Ok, Ok, Ok (note: no Apply buttion available when switching to no paging)

Reboot

Without paging:
tmproxy.exe 71,840
Peak Mem 75,340
VM Size 69,412 -> climbing to 70,064

-- Tom

P.S. When I launch Process Explorer (sysinternals.com), the Virtual Size = 158,504-159,528 KB with 14 Threads = same reported by Windows Task Manager. N.B. Virtual Size for tmproxy.exe!

 

Hi Sputnik,

An additional question I have is about the function of tmproxy.exe? What is it? And since my Firefox 1.5.0.1 browser is setup with Direct connection to the Internet, and in PC-cillin Intenet Security 2006 Personal Firewall it is also setup for Direct Connection - i.e. no proxies are setup with the current configuration of my installation, then what is the need for tmproxy.exe if it is only useful in a proxied setup?

If it is not useful in my current setup, is there a way to disable it so that it would not loadup at boot time? Ok, I see that there is an entry in Services for it, and apparently Trend Micro is not so anal as ZoneAlarm when it comes to the user being able to disable a service. It looks like I can disable it in Services window.

Is that advisable, i.e. will it have an adverse affect on PC-cillin 2006 operation as long as I retain a direct connection? If I try it, will I be vulnerable in any way?

Thanks,

-- Tom

 

The TMproxy should be the mail and download scanner

 

Thanks bigc!

-- Tom

 

My computer hava 1G RAM...

 

I posted a support request yesterday with Trend's PC-cillin support team and here is there advice with effects on the size of tmproxy.exe with the fix:

According to Trend's PC-cillin support team:
The amount of memory usage of tmproxy.exe depends on the applications loaded on your computer or as long as PC-cillin is running and it is utiliized the memory usage would increase.

As a corrective measure:
1) disable Anti-spam feature
2) disable other features not being used such as Web site Filter and Private Data Protection.

tmproxy.exe at 72,768 KB before disabling.
tmproxy.exe at 29,472 KB after disable anti-spam feature.
Note: ISP has anti-spam feature that works very well so this feature wasn't really necessary to engage in PC-cillin 2006.

Upon applying the change to uncheck the Web site Filter to Filter access to Web sites (Phishing, Spyware, Adware/joke Program/Cookies were the Categories checked): got message window from PC-cillin 2006:
For changes to take effect, close and re-open the Web browser. Consult the Online Help > Learn About...section for the list of supported Web browsers.
tmproxy.exe at 27,912 KB before web browser closed and re-opened.
tmproxy.exe at 28,756 KB (seems to have increased)
tmproxy.exe at 27,924 KB after web browser closed and before re-opened
tmproxy.exe at 28,776 KB after web browser re-opened.

Privacy Protection was not checked prior to making any changes - I keep nothing really important (financial, identity, etc.) on my computer.

Real-time Spyware Protection is only item turned on under Antifraud Wizard and Antifraud toolbar in IE is unchecked (Firefox 1.5.0.1 is primary browser). Note: Grayware protection checked by real-time spyware feature:
spyware, adware, dialers, joke programs, hack tools, remote access tools, password cracking applications, others are all checked.
Note: I use other anti-fraud protection on IE and now only really use it to get Windows Updates on Update Tuesday from Microsoft anyway.

Since I have MS Anti-spyware Beta 2 real-time scanning turned on and Webroot Spy Sweeper, when I turn off the Real-time Spyware Protection of PC-cillin 2006:
tmproxy.exe at 27,932 KB after turning off real-time spyware protection

Decided to re-check real-time spyware protection with following configuration checked: (dialers, joke programs, hack tools, remote access tools, password cracking applications, others; and leaving spyware and adware unchecked).
tmproxy.exe at 27,932 KB after turning on new real-time spyware protection configuration.

PcCtlCom.exe at 7,900 KB
pccguide.exe at 6,892 KB
TmPfw.exe at 6,360 KB
Tmntsrv.exe at 3,832 KB
tmproxy.exe at 27,932 KB compared to 73,476 KB before changes
-------------------------
Total PC-cillin 52,916 KB <--- New PC-cillin 2006 size
compared to before changes
Total PC-cillin 98,460 KB

Improvement with changes is decrease of 45,544 KB in total size.

tmproxy.exe at 27, 928 KB as I write this message.

-- Tom

 

Pc cillin kills my pc. it slows down, so i remove it for a long time and dont use it anymore.

 

I use to be a trendmicro user & actually own 2006 are you saying there is a new 'lighter version"? and what date is marked for the update...i found out that it ate too much mem & the spam filter kicked in a 60,000...thanks

 

Hi Larry,

If you take the measures I followed with version version 14.1 dated Dec 14, 2005 - i.e. see post #41 above, then the size of tmproxy.exe can be decreased by some 43,000 KB by disabling the anti-spam and other features like web site filter and private data protection.

BTW, if I uncheck all of my startup items (12-14), tmproxy.exe comes in at a lean 1,880 KB. Unfortunately, it grows as the number of applications increase.

Applications I am running on startup:

SnoopFree Privacy Shield (UI at 2,892; Svc at 1,42
PC-cillin IS 2006 (see below)
*FireFox Preloader at 3,248 KB
*Privoxy at 3,972 KB
Spy Sweeper at (14,464 KB, WRSSSDK at 14,804 KB)
*GhostSurf Pro at 13,864 KB
*SpeedFan at 6,240 KB
EarthLink Task Panel at 20,560 KB
EarthLink Accelerator at 13,240 KB
*EarthLink Email Client at 4888 KB
*EarthLink IPClient at 5,412 KB
Microsoft AntiSpyware Beta 2 at (gcasDtServ 13,452 KB, gcasServ 8,076 KB)
GIANTASConsole at 10,312 KB when opened, otherwise 0 KB closed)
Prevx1R HIPS at (PXAgent at 16,084; PXConsole at 5,160 KB)
Firefox 1.5.0.1 at 21,628 KB (minimized at 9,696 KB, postmax at 14,792)
*jusched at 2,632 KB (not necessary to run. i.e. Java related updater)

Other System level processes:
explorer at 18,812 KB (WinXP Pro SP2 process)
svchost at 25,092 KB (ditto)
ewidoctrl at 3,076 (when not running update window)

Note: tmproxy.exe at 26,616 as I write this message.
* can be shutdown to decrease? tmproxy size because not needed
Effect of shutdown of * marked applications running:
tmproxy.exe increased to 26,848; then decreased back down to 26,616 KB

Note: Since I have Firefox 1.5.0.1 tweaked to release memory on minimizing the window, the tmproxy rose to 27,472 and fell to 26,888 when I minimized one of two windows and stabalized there when the 2nd window was maximized. When ISP connection shutdown (EL TaskPanl), tmproxy decreased to 26,652 KB.

pccguide 6,880
Tmntsrv 3,840
TmPfw 6,368
tmproxy 26,652
PcCtlCom 7,148
Total 50,888

-- Tom

 

Pc cillin kills my pc. it slows down, so i remove it for a long time and dont use it anymore.


strange i use 2005 version i like it better then 2006 to many bells whistles on it...... i tried KAV 2006 but i noticed it slow'ed me a little.. when browsing? and mail coming through other then that i did like it the GUI was easy to use, and i figure since hotmail use Pc cillian gotta b good...