11 days estimated backup time?

I'm trying to create an image of my main HD (38GB of data) onto an external firewire HD (200 GB capacity). I selected the "full backup" option and started the process. After about 20 minutes the info screen said 0% done, "11 days estimated backup time". I stopped the backup, had to reboot, and looked at the backup file... about 20 MB had been written to the external drive.

What's wrong? Any help would be greatly appreciated.

Thanks

 

strohbehn hi

I'm trying to create an image of my main HD (38GB of data) onto an external firewire HD (200 GB capacity). I selected the "full backup" option and started the process. After about 20 minutes the info screen said 0% done, "11 days estimated backup time". I stopped the backup, had to reboot, and looked at the backup file... about 20 MB had been written to the external drive.

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good

 

Hello strohbehn,

Thank you for choosing Acronis Disk Backup Software.

First of all, please make sure that you use the latest build (903) of Acronis True Image 8.0 which is available at: http://www.acronis.com/homecomputing/support/updates/

To get access to updates you should create an account at:
http://www.acronis.com/homecomputing/my/
then log in and use your serial number to register your software.

If the problem still persists after installing the update then please download and install the latest version of Acronis drivers with disabled logging:

http://www.acronis.com/files/support/SnapAPI_l_s_e.exe

If that does not help then please enable logging by running the update once again, reproduce the problem and collect the c:\snapapi.log file.

Please also do the following:

- Download the Acronis Report utility available at
http://www.acronis.com/files/support/AcronisReport.exe and run it, create a
report (usually named 'report.txt'), rename it to report_win.txt.

- Run AcronisReport.exe once again and select the
"Create Bootable Floppy" option;
- Insert a blank floppy disk in the A: drive and proceed
with creation of the bootable floppy;
- Boot the computer from this diskette and wait for
report creation process to finish;
- Rename the report file from the floppy to report_diskette.txt.

Please keep your external hard drive connected while creating these reports.

Please send snapapi.log and both report files to support@acronis.com along with the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Alexey Popov