Quick Keylogger

[persegal]

After a recent update I have been getting warnings from the Spyware Shield of attempts by Quick Keylogger to execute. This is happening primarily while trying to update other Spyware checker programs such as Pest Patrol and Adaware. Also when uninstalling some programs. I know Quick Keylogger is a commercially available program, however, I did not knowingly install it. Is this a true problem or is Quick Keylogger normally included in some products. Scanning with the Acronis spyware removal tool does not detect the presence of Quick Keylogger. What should I do?

[Acronis Support]

Hello persegal,

Thank you for choosing Acronis Internet Privacy and Antispyware Software.

I have informed our Development Team about this problem. We will investigate it and let you know the results of their investigation as soon as possible.

Thank you.
--
Irina Shirokova

[persegal]

Hey,

As soon as possible seems to be never. I expected much better service. Has this request fallen behind a desk somewhere? or Do you need more information. I am quite concerned as the message about Quick keylogger appears when bringing up more programs. I feel exposed that someone may be monitoring my key strokes. Do you have some other utility or diagnostic that could help.

Perry

[Acronis Support]

Hello persegal,

Please accept our apologies for the delay with the response.

We regret to inform you that currently the problem still persists and our Development Team is still in search for the reason. Could you please contact us via e-mail: support@acronis.com?

Thank you.
--
Irina Shirokova