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#1
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Hi
Whenever i try to install an upgrade to one of my programs, MailList King: http://www.xequte.com/maillistking/download.html NOD32 blocks it with the following error: Threat: probably unknown NewHeur_PE virus Comment: Event occurred on a new file created by the application: C ocume 1\HP_Owner\LOCALS 1\Temp\is MC2D7.tmp\is BISG7.tempI installed the same program on a different computer (that has McAfee) and had no problem (even scanning the file and folder with McAfee). I e-mailed the MailList King developers and they said it is a problem with NOD32. How can I resolve this (I need both programs)? Thanks |
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#2
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Hi Rogert, with this issue can you please send an email to support@nod32.com and place a link to this thread. If you do not hear from Eset within 3 days (allows for weekends), please advise us here...
We would appreciate if you could keep us in the loop with your progress, as we all learn this way… Cheers ![]()
__________________
"Illegitimis non carborundum"
translation: "Don't let the bastards grind you down" U.S. General Joseph W. "Vinegar Joe" Stilwell (1883-1946) Two Photographers |
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#3
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You should probably send that file to them too for analysis
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#4
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It'd be enough if you let NOD32 submit the file via ThreatSense. Check your Event log and make sure the file has actually been submitted, then drop an email to support@eset.com with the file name (you can copy it from the Event log). I've got one file, the program's executable, but I'm not sure if it's the same than yours.
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