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#1
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I have downloaded the latest version of kaspersky personal trial from their web site. But i am having a problem when i click on my broadband modem to dial the internet my computer crashes with the BSOD coming up saying dumping memory of something.
I have tried installing it three times and each time same thing happens. What is wrong. and how do i fix it.
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My Current Setup PC1: Windows 7 Pro x64, KIS12, AdMuncher, Firefox6 PC2: Windows XP-SP3, Sandboxie, KIS12 AdMuncher, Firefox6. |
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#2
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Hi Anthony,
Did you completely uninstall your old AV, e.g. McAfee? Rich |
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#3
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yes i unistalled it, i then scanned with crap cleaner and deleated everything, then scanned with regseeker and deleated everthing.
I then installed kaspersky.
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My Current Setup PC1: Windows 7 Pro x64, KIS12, AdMuncher, Firefox6 PC2: Windows XP-SP3, Sandboxie, KIS12 AdMuncher, Firefox6. |
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#4
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Try posting your question in the KAV forum....probably get better results.
http://forum.kaspersky.com/index.php? |
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#5
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Hi,
You might also want to try to temporarily turn off Trojan Hunter and Counterspy real-time scanners. I seem to recollect that I did have some problems with TH, but it may be machine specific. The Kaspersky forum will be your best bet, but somehow problem has to be narrowed down a bit. What version of KAV are you trying to install? Rich |
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#6
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My Current Setup PC1: Windows 7 Pro x64, KIS12, AdMuncher, Firefox6 PC2: Windows XP-SP3, Sandboxie, KIS12 AdMuncher, Firefox6. |
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#7
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Anthony, your post have been answered at the Kaspersky forum.
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