Please need help have two trojans

[Nordic44]

Hi, have two trojans and dont know how to get rid of them. Am running Windows XP PRO w/service pack 1 with all updates. AVG has found Downloader.Small.33.BG (conhook)
Downloader.2277n
IE and OE don't run right. can not use links in OE. Everything else seems fine computer speed is great. Thank You for whatever help you can give.

Nordic44

[Don Pelotas]

First try to do a scan with Avg in safemode:

Windows XP

If Windows XP is the only operating system installed on your computer, booting into Safe Mode with these instructions.
If the computer is running, shut down Windows, and then turn off the power
Wait 30 seconds, and then turn the computer on.
Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Ensure that the Safe mode option is selected.
Press Enter. The computer then begins to start in Safe mode.
When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.

To use the System Configuration Utility method
Close all open programs.
Click Start, Run and type MSCONFIG in the box and click OK
The System Configuration Utility appears, On the BOOT.INI tab, Check the "/SAFEBOOT" option, and then click OK and Restart your computer when prompted.
The computer restarts in Safe mode.
Perform the troubleshooting steps for which you are using Safe Mode.
When you are finished with troubleshooting in Safe mode, open MSCONFIG again, on the BOOT.INI tab, uncheck "/SAFEBOOT" and click OK to restart your computer


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Many times in order to remove a piece of spyware or for troubleshooting and diagnostic purposes, you'll have to start Windows in Safe Mode. While in Safe Mode, only specific programs and files needed to run the operating system are loaded. Some functions, such as connecting to the Internet, will not be active in Safe Mode and a standard video driver will be loaded causing a washed out look and a possible change in resolution. However, because just the essential programs and files are loaded in Safe Mode, this allows us to remove some spyware, adware, viruses and such that cannot be removed in Normal Mode.

After this try 2-3 of the free online scanners in my signature, for a second opinion. Post back with your results.

You could of course try the GENERAL Virus and Trojan removal Instructions., if the first suggestions doesn't help.

[Primrose]

And since AVG might have found those in the System Restore or the Temp file..clean both of those out. If you need instructions to do that post back.

You can also look in your AVG log file and tell us just where AVG found both of those and that will help us understand how you can make it all go away.

[Primrose]

For your other problem..


links in OE not active
http://forums.wugnet.com/IE6%20Outlo...ict358283.html

and you might want to check it this is working for your IE.

OLEXP: "Send To" and E-mail Links Do Not Work Using Outlook Express as Default

http://support.microsoft.com/?kbid=306098