Actions tab setup

[eddievh]

Hi guys,
Am in the process of setting up NOD32 in accordance with the "Extra Settings" thread by Blackspear and have noticed that in all the Action tabs that "uncleanable infiltration" options are greyed out and unable to be entered. Is this a problem with my software or something that has since been introduced? It seems to be defaulted to "offer an action" without quarantine.


Cheers,

Ed.

[Blackspear]

Hi Eddievh, welcome to Wilders.

Can you please post a screenshot of what you are seeing and we'll get you sorted.

Cheers

[eddievh]

Hi Blackspear - I hope I have done the right thing buying NOD32. Already I have this issue and what seems to be my first false positive before this new computer has even been connected to the internet (I am posting from my existing internet PC) . It has claimed I have a virus within a fresh disk install of Ahead Nero Appears it's a standard audio plugin. Any comments? I have attached screenshots of both.

Thanks,

Ed.

[eddievh]

and...........

[Blackspear]

Hi Ed, nothing wrong with that screenshot, you need to place a dot in the radio button that has "Clean", and then the options will come available on the right hand side.

Cheers

[Blackspear]

Can you send a copy of that file to sample@nod32.com

Let us know how you go...

Cheers

[Marcos]

Also make sure you're using the latest version of virus definitions 1.1067 - it looks like a false positive remedied a long time ago.

[eddievh]

Thanks for the reply guys. Macros.............the scan I did was just a test with the downloaded program without updates . I am attempting to get everything as far along the line to completion as possible with the PC before I actually connect to the internet. If the problem has been rectified I apologise for bringing up an issue with the program that's already been fixed

Thanks for the prompt replies.

Ed.