bare metal recovery with Promise Fastrak SX4000

[wheatcraft]

I am trying to do a bare metal recovery with a system that has a Promise Fastrak SX 4000 raid controller. I have my backup image on a USB 2.0 external drive. I have installed the new drives and configured the RAID 5 array successfully, and I used the Seagate software to create and configure a 360 GB partition on the RAID array.

When I boot from the TI rescue CD, it sees the backup image on the USB external drive, but it doesn't see the new partition.

I suspect that TI has a problem with the RAID array, even though there is a partition there for it to see. Before I removed the old disks, which had an identical configuration with the RAID controller, I checked to see if bootable TI could see the existing disk (on the RAIDcontroller) and it could.

Anyone have any ideas or solutions?

Thanks,
Steve Wheatcraft

[Acronis Support]

Hello Steve,

Thank you for choosing Acronis True Image (http://www.acronis.com/homecomputing...cts/trueimage/).

Please try the "acpi=off noapic" workaround and if it doesn't help please create sysinfo.txt file and send to support@acronis.com along with the link to this thread (please see http://www.wilderssecurity.com/showthread.php?t=55317 for the detailed instructions). This will allow us to investigate the problem.

Thank you.
--
Irina Shirokova