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As of August 15, 2009: Please be aware that the Acronis Forum sections have closed. No new threads or replies may be made in these sections. See this announcement for more information.
 
 
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  #1  
Old March 11th, 2005, 05:28 PM
bob-m bob-m is offline
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Join Date: Mar 2005
Posts: 23
Default E00640068. "Interface is Unknown"

Could someone translate this message for me? I was backing up a partition, the D: drive from the C: partition of W98. My computer has 2 partitions containing W98se. One is a clean install onto a new physical drive. The other used to be W95, and I installed W98 over it. It does not work as well as the clean install. This is one of those times. I went over to the clean W98, and the same operation went OK.
I am using TI 8.0 Build 768.

Maybe I could fix it if I knew what the error meant. The full text is:
E00640068 Failed to create the scheduled task. Error #1717 "The interface is unknown".
It occurs after the windows for passwords and comments go away, and it is ready to start imaging.
What interface is it referring to?
  #2  
Old March 12th, 2005, 11:33 AM
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Acronis Support Acronis Support is offline
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Default Re: E00640068. "Interface is Unknown"

Hello bob-m,

Thank you for choosing Acronis True Image (http://www.acronis.com/homecomputing...cts/trueimage/).

Could you please send the screenshots of your actions in wizards and the error you get to support@acronis.com along with the link to this thread? We will try to help you with the solution.

Thank you.
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  #3  
Old March 13th, 2005, 12:05 PM
bob-m bob-m is offline
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Default Re: E00640068. "Interface is Unknown"

I tried 3 times to repeat the problem, and it worked OK each time, so I cannot supply the screenshots.

If it happens again, I will try to capture the screen.

But I did report in the 1st message here exactly what it said. Don't you have a list of these errors and some additional information about what the program is trying to do? It could give us a clue about where to look.
In the meantime, I guess a reboot should fix it , whatever it is.
 

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